Inside Sales Coordinator I – Prospect & Support Specialist

UFP Industries; Clarksville (TX); On-site; USD 42,000 - 56,000; Full time

Job summary

UFP Industries seeks an Inside Sales Coordinator I to develop new prospects and support existing customers primarily by phone to increase sales. You will work under direct supervision and rely on pre-established guidelines to perform duties and troubleshoot problems.

This role emphasizes proactive communication with customers and account managers, handling routine inquiries, and contributing to sales programs and product training as needed.

Qualifications

• High school diploma required.
• 0-2 years experience, preferably in customer service.
• Basic subject matter knowledge.
• Proficiency with Microsoft applications (Excel, Word, Outlook).
• Experience with office equipment such as scanners.

Responsibilities

• Maintains frequent communication with customers to ensure satisfaction.
• Handles basic issues and refers complex ones to higher-level staff.
• Solicits sales orders from existing customers by phone.
• Develops new customers via marketing Phone-Internet.
• Assists qualifying leads by gauging interest and directing to appropriate channels.
• Executes market penetration strategies using web-based leads.
• Communicates sample needs to customers and dealers with the plant.
• Prepares reports and correspondence as required.

Skills

Customer service

Phone-based sales

Communication

Microsoft Office

Office equipment usage

Education

High school diploma

Tools

Excel

Word

Outlook

Scanner

Job description

UFP Industries seeks an Inside Sales Coordinator I to develop new prospects and support existing customers primarily by phone to increase sales. You will work under direct supervision and rely on pre-established guidelines to perform duties and troubleshoot problems.

This role emphasizes proactive communication with customers and account managers, handling routine inquiries, and contributing to sales programs and product training as needed.