Inside Sales Pro: Build Relationships and Drive Orders

UFP Retail, LLC; Harrisonville (MO); On-site; USD 40,000 - 52,000; Full time

Job summary

UFP Industries in Harrisonville, MO seeks an Inside Sales Coordinator I to develop new prospects and engage existing customers mainly by phone to grow sales. You will support customers and account managers by maintaining regular communication and troubleshooting issues, under direct supervision with some latitude within guidelines.

Role involves handling issues, quoting via phone, prospecting, and collaborating with product managers and distributors. Equal opportunity employer. Training provided.

Qualifications

• High school diploma or equivalent required.
• 0–2 years of experience, preferably in customer service.
• Proficiency with Microsoft Office apps (Excel, Word, Outlook) and basic office equipment.

Responsibilities

• Maintains frequent communication with customer base and gathers information to ensure their satisfaction.
• Handles basic issues and problems, and refers more complex issues to higher-level staff.
• Solicits sales orders from existing customers via phone.
• Develops new customers via pull marketing Phone-Internet.
• Assists qualifying leads gauging interest level, time frame, needs, etc., and directs leads to proper channels.
• Executes market penetration strategy utilizing web-based sales leads.
• Communicates sample needs for customers/dealers/contractors with the plant.
• Corresponds regularly with customers, e.g., Brand Bulletins, Brochures, and program updates.
• Helps drive new product sales by communicating unknown products to customers.
• Works with account managers to comply with customer requests and solve problems.
• Maintains positive relationships with distributors.
• Works with Product Managers to enhance sales programs.
• Attends shows and product trainings as needed.
• Prepares various reports and correspondence as required.

Skills

Customer service

Microsoft Office

Phone sales

Education

High school diploma

Job description

UFP Industries in Harrisonville, MO seeks an Inside Sales Coordinator I to develop new prospects and engage existing customers mainly by phone to grow sales. You will support customers and account managers by maintaining regular communication and troubleshooting issues, under direct supervision with some latitude within guidelines.

Role involves handling issues, quoting via phone, prospecting, and collaborating with product managers and distributors. Equal opportunity employer. Training provided.