Inside Sales Coordinator — Auto Auction Ops Growth

Carvana; Sterling, Northern (VA, KY); Hybrid; USD 25,000 - 28,000; Full time

Benefits offered by this job

Competitive Pay

Quality Benefits

Holiday and Paid Time Off

Education and Equipment Reimbursement

Matching 401(k)

Career Path Opportunities

And More!

Job summary

ADESA, a Carvana-owned company, is seeking an Inside Sales Coordinator to support dealer accounts and drive sales performance. You will manage inventory, organize dealer lanes, and conduct outbound calls to promote auctions and services.

The role requires 1–3 years in customer service or admin, and strong organization, communication, and computer skills. Light travel and a valid driver’s license are expected.

Qualifications

• High School Diploma or GED required.
• 1–3 years of customer service or administrative experience preferred.
• Automotive/auction experience preferred.
• Strong organizational skills and attention to detail.
• Strong communication and computer skills.
• Ability to work in a fast-paced environment.
• Must be 18 years of age and possess a valid driver's license that meets company requirements.

Responsibilities

• Provide prompt, courteous service to dealer accounts across phone, email, and in-person interactions, resolving customer concerns professionally and escalating serious issues to management as appropriate.
• Manage dealer lane organization including run order, reserve numbers, floor prices, sale lights, and vehicle announcements.
• Conduct inbound/outbound sales calls to promote inventory, services, and upcoming auction events.
• Coordinate vehicle registration to ensure all inventory is properly entered and ready for sale.
• Arrange vehicle transportation to and from the auction facility on behalf of dealer customers as applicable.
• Prepare and distribute customer worksheets and post-sale reports.
• Support auction conversion targets through proactive customer service and assistance with pending purchase offers.
• Log all customer interactions and manage follow-ups in the company CRM in real time.

Skills

Relationship skills

Team building

Customer engagement

Negotiation

Problem solving

Attention to detail

Data-driven

Education

High School Diploma or GED

Tools

CRM

Google Workspace

Job description

ADESA, a Carvana-owned company, is seeking an Inside Sales Coordinator to support dealer accounts and drive sales performance. You will manage inventory, organize dealer lanes, and conduct outbound calls to promote auctions and services.

The role requires 1–3 years in customer service or admin, and strong organization, communication, and computer skills. Light travel and a valid driver’s license are expected.