Dealer Sales Support & Inventory Coordinator

Socket.dev; Sterling (VA); On-site; USD 25,000 - 28,000; Full time

Benefits offered by this job

Competitive Pay

Quality Benefits

Holiday and Paid Time Off

Education and Equipment Reimbursement

Matching 401(k)

Career Path Opportunities

And More!

Job summary

ADESA is seeking an Inside Sales Coordinator in Sterling, VA to support the sales team through exceptional customer service, inventory management, and CRM-driven reporting. The role involves handling dealer communications, coordinating lane organization, and assisting with auction activities to drive sales performance.

Ideal candidates will have 1–3 years in customer service or admin roles, a High School Diploma or GED, and strong organizational and communication skills in a fast-paced

Qualifications

• High School Diploma or GED required.
• 1-3 years of customer service or administrative experience preferred.
• Automotive/auction experience preferred.
• Strong organizational skills and attention to detail.
• Strong communication and computer skills.
• Ability to work in a fast-paced environment.
• Must be 18 years of age and possess a valid driver's license that meets company requirements.

Responsibilities

• Provide prompt, courteous service to dealer accounts across phone, email, and in-person interactions, resolving customer concerns professionally and escalating serious issues to management as appropriate.
• Manage dealer lane organization including run order, reserve numbers, floor prices, sale lights, and vehicle announcements.
• Conduct inbound/outbound sales calls to promote inventory, services, and upcoming auction events.
• Coordinate vehicle registration to ensure all inventory is properly entered and ready for sale.
• Arrange vehicle transportation to and from the auction facility on behalf of dealer customers as applicable.
• Prepare and distribute customer worksheets and post-sale reports.
• Support auction conversion targets through proactive customer service and assistance with pending purchase offers.
• Log all customer interactions and manage follow-ups in the company CRM in real time.

Skills

Customer engagement

Sales-driven

Effective communication

Organizational skills

Data interpretation

CRM familiarity

Team-oriented

Education

High School Diploma or GED

Tools

CRM tools

Google Workspace

Job description

ADESA is seeking an Inside Sales Coordinator in Sterling, VA to support the sales team through exceptional customer service, inventory management, and CRM-driven reporting. The role involves handling dealer communications, coordinating lane organization, and assisting with auction activities to drive sales performance.

Ideal candidates will have 1–3 years in customer service or admin roles, a High School Diploma or GED, and strong organizational and communication skills in a fast-paced