Auction Office Administrator - Front Desk & Payments

Carvana; Framingham (MA); On-site; USD 25,000 - 26,000; Full time

Benefits offered by this job

Competitive Pay

Quality Benefits

Holiday and PTO

Education and Equipment Reimbursement

Matching 401(k)

Career Path Opportunities

Job summary

ADESA, a Carvana-owned company, is hiring an Office Administrator to support auction processes in a fast-paced, customer-facing environment. You will greet visitors, assist with dealer registrations, and manage documents and payments.

The role requires strong organizational and communication skills, attention to detail, and the ability to multitask across multiple departments. Benefits include competitive pay and growth opportunities.

Qualifications

• High school diploma or GED preferred.
• Notary certification preferred.
• 1 year of office environment experience preferred.

Responsibilities

• Act as the first point of contact to onsite visitors, including internal and external customers and vendors, and third party visitors.
• Assist customers at the front counter, including dealer registration, obtaining bidder badges and gate passes.
• Receive, sort, and distribute mail; prepare and mail statements, invoices, titles, floorplan packets; maintain shipping accounts.
• Review and upload documents, reports, and confidential materials; update internal databases.
• Reconcile P-card transactions and process customer payments (check, ACH/EFT, wire).
• Support SOX compliance audits and inventory checks for titles and lot operations.
• Maintain filing system for titles and documents; manage auction supplies and inventory.

Skills

Customer service

Communication

Multitasking

Data entry

Team player

Attention to detail

Safety oriented

Fast-paced environment

Organizational skills

Education

High School Diploma

Notary certification

Tools

Internal databases

Job description

ADESA, a Carvana-owned company, is hiring an Office Administrator to support auction processes in a fast-paced, customer-facing environment. You will greet visitors, assist with dealer registrations, and manage documents and payments.

The role requires strong organizational and communication skills, attention to detail, and the ability to multitask across multiple departments. Benefits include competitive pay and growth opportunities.