Inside Sales - Bedford Park

Lapham Hickey; Chicago (IL); On-site; USD 59,000 - 72,000; Full time

Job summary

Lapham-Hickey Steel is seeking a Full Time Sales professional in Chicago, IL to manage inquiries, orders, and quotes, leveraging metals sales experience and strong communication skills. This role supports growth in a fast-paced steel service environment.

Join a family-owned company with a century-long tradition of excellence and opportunity, offering teamwork, career development, and a path to advancement within sales, operations, and related roles.

Qualifications

• Experience in metals sales is required.
• Proficient with Microsoft Office applications daily.
• Strong typing and math skills.
• Able to read basic purchase orders.
• Excellent listening and daily/weekly/monthly task organization.
• Capable of lifting up to 50 lbs.
• Team-oriented and cooperative with coworkers.

Responsibilities

• Handle incoming sales calls, inquiries, orders, expedites and complaints promptly.
• Place outbound calls for quotes and follow-ups, including expedites.
• Make cold calls to dormant accounts.
• Process orders and inquiries from phone and email.
• Work independently to meet deadlines.
• Use AS400 to complete paperwork accurately.
• Communicate effectively in writing and verbally.
• Wear approved PPE as needed.
• Perform other duties as assigned by supervisor.

Skills

Metals sales

Microsoft Office

Keyboarding

Math skills

PO reading

Task organization

Lift 50 lbs

Team collaboration

Tools

AS400

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Full Time Sales Chicago, IL, US

Salary: $65,000.00 Annually

About Company:

Join Lapham-Hickey Steel – A Tradition of Excellence, Innovation, and Opportunity

Lapham-Hickey Steel is a family-owned, industry-leading steel service center with a legacy of 100 years in manufacturing and steel processing. With locations across the U.S., including Illinois, Connecticut, Wisconsin, Minnesota, Michigan, Ohio, South Carolina, Tennessee and Georgia, we are committed to delivering high-quality steel products while fostering a culture of growth, teamwork, and innovation.

At Lapham-Hickey, we invest in our people, offering competitive benefits, career development opportunities, and a supportive environment where employees can thrive. Whether you're looking to start or advance your career in manufacturing, engineering, sales, or operations, we provide the tools and resources to help you succeed.

Join us and be part of a company that values integrity, customer commitment, and continuous improvement. Your future in steel starts here!

Duties and Responsibilities:

• Handles incoming sales calls, inquiries, orders, expedites and complaints promptly and completely.
• Places outgoing calls to quote follow-ups including expedites.
• Places cold calls to customers with dormant accounts.
• Processes orders and inquiries from phone/email.
• Able to work independently and efficiently to meet deadlines.
• Able to successfully use the AS400 and accurately complete paperwork as assigned.
• Able to use communication devices proficiently.
• Able to communicate effectively through written and verbal communication.
• Wears approved personal protective equipment such as safety glasses when needed.
• Performs other duties as assigned by a supervisor or management by deadline provided

Working Conditions:

Working conditions may consist of repetitive motions. Physical requirements include continual sitting and some standing, walking, climbing, lifting and twisting with periodic bending. The ability to walk, talk, listen and the use of the hands is required of the employee on a daily basis.

Knowledge, Abilities, Skills:

• Previous metals sales experience required.
• Knowledge of the Microsoft programs and able to use them on a daily basis.
• Strong keyboarding and math skills.
• Basic purchase order reading.
• Ability to listen and organize daily, weekly and monthly tasks.
• The ability to lift up to 50 lbs.
• Ability and willingness to cooperate with co-workers and work as part of a production team.

JSA (Job Safety Analysis) Office

For office personnel, their job will be in an inside environment with some noise. They will need to be able to grasp, reach and twist while sitting on a regular basis.

Some of the risk factors for their job will include repetitive motions, static postures and reaching above the shoulder.

Their main hazard but not limited to will be their back and hands, after that some other hazards will include eye, foot, body, fall and noise hazards when going out on the shop floor. Along with the body hazards, some hazards that come from the job will be improper bending/twisting, tripping over the product/material when on the shop floor and staring at a computer screen for too long.

Some preventive measures will be having the proper PPE (safety glasses, shoes, hearing protection, etc.) on when necessary while making sure they are using the right posture technique when at their desk. They should also be aware of anti-fatigue methods since they are prone to static postures.