Inside Sales Associate - Pool Supplies & Growth

SCP Distributors; Burbank (CA); On-site; USD 30,000 - 39,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k) with match

PTO + Holidays

Life Insurance

Disability Insurance

Parental Leave

Tuition reimbursement

Stock Purchase Plan

Employee discounts

Job summary

POOLCORP, the world’s leading distributor of outdoor living products, is seeking an Inside Sales Associate in Burbank, CA. You will assist customers in person and over the phone, process orders, and help ensure smooth showroom and warehouse operations.

You will build relationships with customers, answer product questions, and recommend solutions while handling invoices and payments per policy. This role requires a strong service mindset and basic computer skills.

Qualifications

• Must be 18 years of age or older.
• Excellent customer service attitude and comfortable interacting directly with customers for most of the day.
• Strong computer skills, including the ability to use basic computer systems and MS Office.
• Ability to safely move products weighing up to 100 lbs. using equipment such as a dolly.

Responsibilities

• Assist walk-in and phone customers with product questions, orders, and service needs.
• Enter sales orders, generate invoices, and process payments or credit authorizations.
• Recommend products and solutions based on customer needs and product availability.
• Evaluate and determine disposition of warranty items at the counter as per policy.
• Provide an estimated delivery date based on vendor schedules.
• Stock and replenish showroom merchandise to maintain availability and presentation.

Skills

Customer service

MS Office

Strong computer skills

Weight handling 100 lbs

Education

High school diploma or GED

Tools

RF scanner

Job description

POOLCORP, the world’s leading distributor of outdoor living products, is seeking an Inside Sales Associate in Burbank, CA. You will assist customers in person and over the phone, process orders, and help ensure smooth showroom and warehouse operations.

You will build relationships with customers, answer product questions, and recommend solutions while handling invoices and payments per policy. This role requires a strong service mindset and basic computer skills.