Inside Sales Pro – Electrical Distribution & Solutions

US-Electrical-Services-2; Teterboro (NJ); On-site; USD 33,000 - 47,000; Full time

Benefits offered by this job

401(k) Matching

Life Insurance

AD&D

Disability Insurance

FSA

EAP

Voluntary Benefits

Job summary

U.S. Electrical Services, Inc.

(USESI) is seeking an Inside Sales Associate to respond to inquiries, process orders by phone and email, quote pricing and terms, and support the outside sales team across multiple internal departments. Qualified candidates have at least a high school diploma and 2 years of inside sales or customer service experience, strong MS Office skills, and the ability to lift up to 25 lbs.

Qualifications

• High school diploma or equivalent.
• Minimum 2 years of experience in inside sales, customer service, or electrical distribution.
• Proficiency in Microsoft Office; familiarity with Eclipse or Solar ERP is strongly preferred.
• Excellent communication, organizational, and problem-solving skills.
• Ability to work in a fast-paced, team-oriented environment and manage multiple priorities.
• Comfortable with basic math and product comparisons; must be able to lift up to 25 lbs.

Responsibilities

• Respond to customer inquiries and process orders via phone and email with accuracy and urgency.
• Provide quotes on pricing, delivery, and payment terms; suggest alternative products when needed.
• Support outside sales representatives by managing transactions, quotes, and order follow-ups.
• Track open orders, backorders, and project statuses to ensure timely customer communication.
• Build strong customer relationships by offering knowledgeable and solution-oriented service.
• Coordinate with internal teams including credit, warehouse, and counter sales as needed.
• Recommend and help implement process improvements to drive operational efficiency.

Skills

Inside sales experience

Excellent communication

Microsoft Office

Teamwork

Education

High school diploma

Tools

Eclipse ERP

Solar ERP

Job description

U.S. Electrical Services, Inc.

(USESI) is seeking an Inside Sales Associate to respond to inquiries, process orders by phone and email, quote pricing and terms, and support the outside sales team across multiple internal departments. Qualified candidates have at least a high school diploma and 2 years of inside sales or customer service experience, strong MS Office skills, and the ability to lift up to 25 lbs.