Inside Sales Associate

Renewal by Andersen LLC; Wichita (KS); On-site; USD 15,911 - 22,661; Full time

Benefits offered by this job

Bonus program

Benefits

Job summary

Renewal by Andersen LLC, located in Wichita, Kansas, is seeking dynamic team members for a full-time outbound calling position. Candidates should be energetic, goal-oriented, and capable of handling customer interactions with professionalism.

Successful applicants will thrive in a fast-paced environment, meet conversion goals, and engage with customers effectively. A bonus program and benefits are part of this rewarding role.

Qualifications

• Outgoing, personable and approachable.
• Demonstrated ability to meet goals.
• Strong communication over the phone and email.

Responsibilities

• Fulfill activity plan and appointment conversion goals.
• Sell the value of the in-home consultation.
• Act as 'voice of RbA' and communicate respectfully.

Skills

Outgoing

Strong communication

Customer focused

Ability to manage objections

Excellent written communication

Job description

We are looking for energetic, ambitious, and personable team members experienced in outbound calling.

Responsibilities

• Fulfill activity plan and appointment conversion goals within stated guidelines
• Communicate using the company-prescribed appointment-setting methodology
• Sell the value of the in-home consultation and convert appointments at or above the stated percentage goal
• Question & listen to customers; identify the customer's wants, needs, desired results or problems; re-direct calls to appropriate contact to ensure customer is served properly
• Act as "voice of RbA"; communicate to all team members, customers and prospective customers respectfully and tactfully
• Assume responsibility, including follow-up, for all problem resolution and customer satisfaction within your responsibility and authority
• Follow up on all voice mail and other inquiries immediately

Qualifications

• Outgoing, personable and approachable
• Disciplined and follow procedures
• Energetic, self-starter who is persistent, ambitious, goal and task oriented
• Demonstrated ability to meet goals
• Strong communication over the phone and email
• Excellent written and verbal skills
• Previous cold calling experience
• Customer focused, results oriented; strong work ethic
• Skilled at managing objections

This is a full-time position which includes a bonus program and benefits.

Job Type: Full-time

Pay: $14.00 per hour