Job Details We are looking for energetic, ambitious, and personable team members experienced in outbound calling.
Responsibilities
- Fulfill activity plan and appointment conversion goals within stated guidelines
- Communicate using the company-prescribed appointment-setting methodology
- Sell the value of the in-home consultation and convert appointments at or above the stated percentage goal
- Question & listen to customers; identify the customer's wants, needs, desired results or problems; re-direct calls to appropriate contact to ensure customer is served properly
- Act as "voice of RbA"; communicate to all team members, customers and prospective customers respectfully and tactfully
- Assume responsibility, including follow-up, for all problem resolution and customer satisfaction within your responsibility and authority
- Follow up on all voice mail and other inquiries immediately
Qualifications
- Outgoing, personable and approachable
- Disciplined and follow procedures
- Energetic, self‑starter who is persistent, ambitious, goal and task oriented
- Demonstrated ability to meet goals
- Strong communication over the phone and email
- Excellent written and verbal skills
- Previous cold calling experience
- Customer focused, results oriented; strong work ethic
- Skilled at managing objections
If this sounds like a good fit for you, we'd love to hear from you! Send us your resume and let's chat. This is a full‑time position which includes a bonus program and benefits. Job Type: Full‑time Pay: $14.00 per hour