Caller

MaineGuide; Augusta (ME); On-site; USD 32,000 - 52,000; Full time

Benefits offered by this job

Paid training

Job summary

MaineGuide is seeking a B2B Appointment Scheduler in Augusta, ME to drive outreach and schedule high-quality appointments for our broker team. This in-person role focuses on outbound calling to business owners and setting meetings for the broker to close deals.

Training and a friendly office environment are provided. You're expected to handle a high-volume calling schedule, use our CRM to track prospects, and maintain professionalism.

Qualifications

• Experience in telemarketing or B2B sales with appointment setting.
• Strong negotiation skills to influence decision-makers over the phone.
• Familiarity with CRM systems for managing data and broker workflows.

Responsibilities

• Conduct outbound cold calls to potential business clients using CRM to generate interest and qualify leads.
• Negotiate appointment times that fit client and broker schedules.
• Log interactions, update client information, and track progress toward appointment goals in CRM.
• Collaborate with the broker team to ensure smooth handoff of qualified prospects.
• Maintain professionalism and ensure positive customer experiences.
• Use telemarketing techniques and warm calling to secure appointments with decision-makers.

Skills

Telemarketing

B2B sales

Negotiation

CRM

English communication

Outbound calling

Lead generation

Tools

CRM software

Job description

Overview

Join our dynamic team as a B2B Appointment Scheduler, where your energetic communication skills will drive meaningful business connections. In this role, you will be responsible for engaging with prospective clients through outbound calling, scheduling high-quality appointments for our broker team. We are seeking a dynamic and detail-oriented Appointment Scheduler to join our team. In this in person role, you will call business owners and ask if they've ever thought about selling the business. If so, have a quick conversation with them and set an in-person or phone appointment for the Broker to meet with them. If you're comfortable making a lot of calls, we'll provide training, a call list and everything you will need to be a success. Important qualifications: Those with background that is mostly healthcare, CNA, and education are NOT encouraged to apply. Bonus- If your appointment leads to a successful sale of that company, you will get a bonus of an extra weeks pay. Dress is business casual and we are in a friendly office environment. Schedule- Monday thru Friday, 8:30am to 4:30pm. We do not do nights and weekends or overtime. We also pay holiday pay for most major holiday's. This is a Full Time position.

Duties

• Conduct outbound cold calls to potential business clients using CRM to generate interest and qualify leads
• Negotiate appointment times that align with both client availability and broker team schedules
• Utilize our CRM software to log interactions, update client information, and track progress toward appointment goals
• Collaborate with the broker team to ensure smooth handoff of qualified prospects for further engagement
• Maintain a high level of professionalism in all client interactions, ensuring positive customer experiences
• Use telemarketing techniques and warm calling strategies to build rapport and secure appointments with decision-makers

Requirements

• Proven experience in telemarketing, or B2B sales environments with a focus on appointment setting or lead generation
• Strong negotiation skills with the ability to influence decision-makers over the phone
• Familiarity with CRM systems for managing customer data and brokers workflows
• Excellent communication skills in English, both verbal and written, with the ability to convey value propositions clearly
• Demonstrated success in outbound calling, deal closing, and customer service within a call center or similar setting
• Ability to work independently, stay organized, and manage multiple tasks efficiently

Benefits:

• Paid training

Application Question(s):

Do you have call center or B2B calling experience?

Work Location:

In person