Inside Sales Associate

Mid-Atlantic Roofing Supply; Jacksonville (FL); On-site; USD 38,000 - 54,000; Full time

Job summary

Mid-Atlantic Roofing Supply in Jacksonville, FL, is looking for an Inside Sales Associate to handle inbound and outbound customer requests and identify new opportunities. The role requires meticulous organization and excellent written and verbal communication skills.

Responsibilities include preparing sales reports, monitoring market trends to expand revenue, processing accounts receivable as needed, and supporting outside sales. Proficiency in MS Office and attention to detail are essential.

Qualifications

• 1+ year of experience in administrative, clerical, or sales-support roles.
• Proficiency in MS Office, especially Excel and Word.
• Excellent written and verbal communication skills.
• Strong organizational skills with the ability to multitask.

Responsibilities

• Act as the first point of contact for inbound and outbound sales inquiries and address them promptly.
• Build and cultivate strong client relationships through excellent service.
• Assist in the preparation of regularly scheduled sales reports.
• Monitor industry trends and identify new markets to expand revenue.
• Process accounts receivable as needed.
• Maintain and update internal filing systems and records.
• Input data into Agility inventory management system and alert supervisors to low inventory.
• Place orders through vendors and support outside sales.

Skills

Inbound/outbound sales

Client relationships

Communication skills

Organizational skills

Data entry

Tools

Agility inventory management

MS Office (Excel/Word)

Job description

The Inside Sales Associate is responsible for handling inbound and outbound customer requests, identifying new opportunities, and providing clerical support and maintenance of internal systems. The Inside Sales Associate must be well-organized, pay great attention to detail, and have excellent written and verbal communication skills.

RESPONSIBILITIES

• Act as the first point of contact for inbound and outbound sales inquiries and address them in a timely manner.
• Establish and cultivate strong relationships with clients through excellent customer service
• Assist in the preparation of regularly scheduled sales reports
• Monitor industry trends to identify emerging markets and develop plans to utilize those markets to expand revenue
• Process accounts receivable as needed
• Maintain and update internal filing system and records
• Input data into Agility inventory management system and advise supervisors of low levels of inventory
• Place orders through vendors and support outside sales

REQUIREMENTS

• At least 1 year of experience as an administrative assistant, clerical role, or sales support
• Strong computer skills and understanding of spreadsheet software
• Self-motivated and comfortable working with little to no direction
• Proficiency in MS Office (MS Excel and MS Word, in particular)
• Excellent written and verbal communication skills
• Strong organizational skills with the ability to multi-task