Inside Sales Associate

Jani-King International, Inc.; Coraopolis (Allegheny County); On-site; USD 30,000 - 34,000; Full time

Benefits offered by this job

Medical, dental, vision

Paid time off/holidays

Training & Support

Career growth opportunities

Competitive pay + commission

Job summary

Jani-King of Pittsburgh is seeking an Inside Sales Representative to drive regional growth through high-volume outbound calling, lead qualification and appointment setting. You’ll be the first contact for many prospective clients—explaining Jani-King’s services, uncovering facility needs and ensuring a smooth handoff to the outside sales team.

Based in our Pittsburgh office, you’ll maintain accurate CRM records, collaborate with field sales, and monitor daily, weekly and monthly activity to

Qualifications

• Prior telemarketing, inside sales or outbound calling experience.
• Proven ability to meet activity and appointment goals.
• Excellent phone presence and rapport-building skills.

Responsibilities

• Make 100+ calls per day to target Pittsburgh businesses.
• Qualify leads and set qualified appointments for outside sales.
• Follow up with warm leads from inbound inquiries and campaigns.
• Maintain complete and accurate CRM records of outreach and next steps.
• Collaborate with outside sales to align on territory strategies.
• Support targeted call campaigns and promotions.
• Represent the brand with professionalism on every call.
• Track performance against daily, weekly and monthly goals.

Skills

Telemarketing experience

Inside sales

Outbound calling

Phone skills

CRM tools

Microsoft Office

Tools

CRM tools

Microsoft Office

Job description

INSIDE SALES REPRESENTATIVEJani-King of Pittsburgh | Pittsburgh, PAEngage Customers. Drive Results. Represent a Trusted Brand.Jani-King International is the global leader in commercial cleaning franchising, with over 6,500 franchisees and 120 regional offices worldwide. For more than 55 years, we’ve partnered with top organizations across healthcare, education, hospitality, stadiums, government, retail and more—delivering professional cleaning services and unmatched customer satisfaction.

We’re looking for a driven Inside Sales Representative to join our Pittsburgh team. In this role, you’ll play a key part in driving regional growth through high-volume outbound calling, lead qualification and appointment setting.

Position Summary

The Inside Sales Representative is responsible for generating new business opportunities through outbound calling, lead qualification and appointment setting. You’ll be the first point of contact for many prospective clients — introducing them to Jani-King’s services, asking discovery questions to understand their facility needs, and ensuring a smooth handoff to the outside sales team for in-person follow-up.

Key Responsibilities

• High-Volume Outreach: Drive outbound sales activity by making 100+ calls per day to targeted businesses across the Pittsburgh region.
• Qualify & Set Appointments: Establish credibility on the phone, document key information, identify fit and secure qualified, high-value appointments for the outside sales team.
• Lead Follow-Up: Actively follow up with warm leads from inbound inquiries, marketing campaigns, networking events and prior calls.
• CRM Management: Maintain complete and accurate records of all outreach, conversations and next steps in our CRM system.
• Partner with Field Sales: Work in lockstep with the outside sales team to align on territory strategies and share lead intelligence.
• Campaign Support: Participate in targeted call campaigns designed around industries, seasons or special promotions.
• Professional Brand Voice: Represent Jani-King with professionalism and persistence on every call.
• Results Tracking: Monitor activity against daily, weekly and monthly goals, using performance data to refine prospecting approaches.

What We’re Looking For

• Prior telemarketing, inside sales or outbound calling experience required
• Documented success hitting activity and appointment goals
• Excellent phone presence and rapport-building skills
• Strong organization, note-taking and follow-through
• Goal-oriented, self-motivated and thrives in a fast-paced environment
• Proficiency with Microsoft Office and CRM tools
• Team-oriented, positive, and coachable

Why You’ll Love Working Here

• Competitive Pay & Benefits$22 – $25/hour base + commission + performance bonuses
• Reputation & Reach: Join the most recognized name in commercial cleaning franchising.
• Benefits: Medical, dental, vision and paid time off/holidays.
• Training & Support: We provide the scripts, tools and brand power to win.
• Career Growth: A clear path to outside sales or leadership roles.
• Impact: Your pipeline directly fuels regional growth.

Location and Environment

This position is based at our Jani-King of Pittsburgh Regional Office, located at: 2000 Cliff Mine Road, Suite 410, Pittsburgh, PA 15275. You’ll work on-site in a professional office setting that emphasizes collaboration, performance and team engagement. The majority of your day will be dedicated to phone-based outreach and CRM work and you’ll also participate in sales meetings, training sessions and strategy discussions.

Expect a fast-paced, goal-driven culture where leadership is visible, support is accessible and achievements are recognized.

“At Jani‑King, we don’t just build careers — we build opportunity.”

NO RECRUITERS OR PHONE CALLS, PLEASE