Counter Inside Sales

UNITED REFRIGERATION; Broomall (PA); On-site; USD 42,000 - 58,000; Full time

Job summary

UNITED REFRIGERATION is seeking a motivated HVAC customer service professional to greet customers, process orders, and manage invoicing and inventory using computer systems. The role includes loading/unloading vehicles, handling after-hours emergencies, and making deliveries, all while maintaining a clean and safe work environment.

Ideal candidates will have basic HVAC knowledge, be willing to work overtime (including Saturdays), and comply with safety standards across work areas.

Qualifications

• Basic HVAC knowledge preferred.
• Willing to work overtime including Saturdays.
• Experience with invoicing and inventory management systems.
• Adherence to safety standards across work areas.

Responsibilities

• Greet customers, answer calls, assist with orders, and use computer systems for invoicing and inventory management.
• Load/unload vehicles, participate in after-hours emergency calls, and make deliveries.
• Maintain a clean, safe work environment.

Skills

Billing

Computer Systems

Customer Relations

Customer Support/Service

Forklift

HVAC

Inside Sales

Inventory Management

Loading/Unloading

Maintenance – HVAC

Office Equipment

Physical Demands

Safety Standards

Telephone Skills

Job description

This position involves providing prompt, knowledgeable HVAC customer service with a focus on courtesy and professionalism.

Essential duties include greeting customers, answering calls, assisting with orders, and using computer systems for invoicing and inventory management.

Responsibilities also encompass loading/unloading vehicles, participating in after-hours emergency calls, making deliveries, and maintaining a clean work environment.

Physical demands include lifting up to 75 pounds, prolonged standing, and exposure to chemicals.

Skills required are product knowledge, customer relations, and ability to operate office equipment and forklifts.

Ideal candidates should have basic HVAC knowledge, be willing to work overtime including Saturdays, and maintain safety standards in various work areas.

Skills:

• Billing
• Computer Systems
• Customer Relations
• Customer Support/Service
• Forklift
• HVAC
• Inside Sales
• Inventory Management
• Loading/Unloading
• Maintenance – HVAC
• Office Equipment
• Physical Demands
• Safety Standards
• Telephone Skills

About the Company:

UNITED REFRIGERATION