Inside Sales Associate

Ed's Supply; Athens (GA); On-site; USD 32,000 - 52,000; Full time

Job summary

Ed's Supply in Athens, GA seeks a friendly, detail‑oriented retail associate with HVAC knowledge to assist contractors in‑store and over the phone. You will process sales, handle orders, and maintain product knowledge through regular training.

You should have 1–3+ years HVAC field experience, basic MS Office skills, and strong listening and communication abilities. A commitment to honest, respectful service and organized work areas is essential.

Qualifications

• HVAC experience: 1–3+ years preferred, field experience desirable.
• Basic computer skills, MS Office.
• Strong listening and communication abilities, including email.
• Strong organizational and motivational skills.

Responsibilities

• Provide best-in-class customer service to contractors.
• Process sales and other in-store transactions.
• Receive and fill telephone orders.
• Attend regular training to maintain product knowledge.
• Maintain clean work and inventory storage areas.
• Treat customers and team members fairly and with respect.
• Prove our commitment to superior customer service and ethical business practices everyday

Skills

HVAC experience

Listening

Verbal & email communication

Organizational skills

Motivation

Tools

MS Office

Job description

Responsibilities include, but are not limited to:

• Provide best-in-class customer service to our contractors


• Process sales and other transactions in store


• Receive and fill telephone orders


• Attend regular training to maintain and develop detailed product knowledge


• Maintain clean work and inventory storage areas


• Treat customers and fellow team members fairly, honestly and with respect


• Prove our commitment to superior customer service and ethical business practices everyday

Qualifications:

• 1-3+ years of work experience in HVAC - field experience desired


• Basic computer skills (MS Office)


• Ability to listen effectively


• Ability to clearly communicate verbally and via email


• Strong organizational and motivational skills