Inside Sales Assistant

PEAK Technical Services Inc.; Los Angeles (CA); On-site; USD 55,000 - 75,000; Full time

Job summary

PEAK Technical Services Inc. in Sun Valley, CA is seeking an Inside Sales & Commercial Support professional to join our on-site team. You will prepare quotes, manage orders, and coordinate across sales, service, and management to ensure timely delivery and accurate documentation.

You will liaise between U.S. sales, headquarters, manufacturing, and logistics, maintain CRM (Zoho) and ERP (SAP Business One), and support invoicing and sales administration while upholding high data accuracy.

Qualifications

• 3–5 years of experience in Inside Sales, Sales Administration, or Commercial Back Office.
• Experience in industrial, manufacturing, or technical B2B environments is strongly preferred.

Responsibilities

• Inside Sales & Commercial Support: prepare and manage sales quotations with sales and technical teams.
• Back Office & Operations Coordination: liaison between U.S. sales and service teams, HQ, manufacturing, and logistics partners.
• Administrative & Organizational Support: support field sales and service teams with scheduling, documentation, and coordination.

Skills

Inside Sales

Administrative

Communication

Sales Operations

Customer service

Tools

Zoho CRM

SAP Business One

Microsoft Excel

Microsoft Outlook/Teams

Job description

#Tech-Pro-Admin-01

Job Summary

We are seeking a dedicated professional to join our team in Sun Valley, known for its scenic beauty and vibrant community. This full-time role involves supporting our sales operations and ensuring seamless communication between various departments and stakeholders.

Key Responsibilities

• Inside Sales & Commercial Support:
  
  
  
  • Prepare and manage sales quotations in coordination with sales and technical teams.
  
  
  • Process and track customer purchase orders.
  
  
  • Maintain regular communication with customers regarding order status, delivery timelines, and documentation.
  
  
  • Support invoicing follow-up and general sales administration.
  
  
  
  


• Back Office & Operations Coordination:
  
  
  
  • Act as a liaison between U.S. sales and service teams, headquarters, manufacturing locations, and logistics partners.
  
  
  • Manage commercial and operational documentation, including order files, contracts, and compliance or technical documentation.
  
  
  • Maintain accurate data in internal systems, including CRM (Zoho) and ERP (SAP Business One).
  
  
  
  


• Administrative & Organizational Support:
  
  
  
  • Support field sales and service teams with scheduling, documentation, and coordination.
  
  
  • Prepare basic internal reports, including sales tracking, backlog, forecasts, and KPIs.
  
  
  • Contribute to the continuous improvement of internal processes as the U.S. organization grows.
  
  
  
  

Required Qualifications

Education & Experience:

• 3–5 years of experience in Inside Sales, Sales Administration, or Commercial Back Office.


• Experience in industrial, manufacturing, or technical B2B environments is strongly preferred.

Skills & Competencies:

• Strong organizational and administrative skills.


• High level of accuracy and attention to detail.


• Ability to manage multiple priorities in a structured and reliable manner.


• Professional communication skills with customers and internal stakeholders.


• Comfortable working in a small to mid-size organization.


• Proactive, dependable, and service-oriented mindset.

Systems & Tools:

• ERP: SAP Business One (or similar ERP experience required).


• CRM: Zoho (or comparable CRM systems).


• Strong working knowledge of Microsoft Excel.


• Proficient in Microsoft Outlook, Teams, and standard office tools.

Languages:

• English: Native or fully fluent (required).


• Spanish: A strong plus, particularly for Mexico-related market support.

Eligibility Requirements:

• U.S. citizen.


• No visa sponsorship required now or in the future.

Work Environment

• 100% on-site position (no remote or hybrid option).


• Office-based role with close interaction with sales, service, and management teams.


• Industrial B2B environment involving engineered, high-value technical products.