Sales Executive

D33P Search Group; Twinsburg (OH); On-site; USD 50,000 - 60,000; Full time

Benefits offered by this job

Medical, dental, and vision coverage

Opportunities for professional growth and development

Flexible core business hours

Job summary

An established industry player seeks a dedicated International Inside Sales Representative to join their dynamic team. This role is pivotal in connecting customers with internal teams, ensuring exceptional service and seamless communication. The ideal candidate will thrive in a fast-paced environment, possess strong customer service skills, and be fluent in both English and Spanish. Join a thriving company that values professional growth and offers a comprehensive benefits package. If you're a motivated professional looking to make an impact, this opportunity is for you!

Qualifications

• Bachelor's degree in Business or related field required.
• Experience in customer service, preferably in manufacturing.

Responsibilities

• Provide exceptional customer service in English and Spanish.
• Process orders and resolve customer concerns efficiently.

Skills

Customer Service

Communication Skills

Problem-Solving

Attention to Detail

Interpersonal Skills

Education

Bachelor's degree in Business, Sales, Marketing, or Communications

Tools

Microsoft Office Suite

ERP or CRM software

Job description

This range is provided by D33P Search Group. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

$50,000.00/yr - $60,000.00/yr

Our client, a well-established and rapidly expanding manufacturer in the industrial sector, is seeking a dedicated International Inside Sales Representative to join their team. With over 40 years of success, they have become a leading name in their industry. This is a fantastic opportunity for individuals who thrive in a dynamic environment and are passionate about providing outstanding customer service.

This role plays a vital part in bridging the gap between customers and internal teams, ensuring seamless communication and top-tier service. The ideal candidate will be fluent in both English and Spanish, with a strong customer service mindset and the ability to manage orders, inquiries, and customer relationships efficiently.

Key Responsibilities:

• Provide exceptional customer service via phone, email, and virtual interactions in both English and Spanish.
• Process customer orders, returns, and inquiries, ensuring accuracy in documentation and data entry.
• Address and resolve customer concerns with a problem-solving approach, escalating issues when needed.
• Work closely with production, shipping, and sales teams to ensure timely order fulfillment and delivery.
• Maintain detailed records of customer interactions, transactions, and complaints.
• Assist with translating documents and policies for non-English-speaking customers and employees.
• Support the sales team with account management, order tracking, and follow-ups.
• Stay updated on product knowledge to provide informed support to customers.
• Conduct market research to identify new business opportunities.
• Cold call and email potential clients to generate sales leads.
• Develop and deliver compelling sales presentations tailored to customer needs.
• Build and maintain strong customer relationships with both new and existing clients.
• Follow up with leads to ensure they are nurtured through the sales process.

What We’re Looking For:

Required Qualifications:

• Bachelor’s degree in Business, Sales, Marketing, Communications, or a related field.
• Previous experience in customer service, preferably in a manufacturing or industrial setting.
• Strong communication and interpersonal skills to handle challenging situations professionally.
• Proficiency in Microsoft Office Suite (Word, Excel, Outlook).
• Excellent attention to detail and organizational skills.
• Ability to work independently and within a fast-paced team environment.
• Strong problem-solving skills with a proactive customer service mindset.

Preferred Qualifications:

• Experience with ERP or CRM software (e.g., HubSpot).
• Fluency in both verbal and written English and Spanish.
• Additional proficiency in Microsoft Office Suite.

What’s in It for You?

Our client offers a comprehensive benefits package, including:

️ Medical, dental, and vision coverage

️ Opportunities for professional growth and development

• Core business hours: 8:00 AM – 5:00 PM (some flexibility may be required depending on company operations).

This is a fantastic opportunity to join a thriving company, develop professionally, and contribute to a growing sales team.

If you are a motivated and detail-oriented professional, we want to hear from you!

Seniority level

Mid-Senior level

Employment type

Full-time

Job function

Industries: Manufacturing