Inside Sales Coordinator: Customer Care & Orders

Aebi Schmidt USA; Joliet (IL); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

401K with Company Match

Health, Vision & Dental Insurance

Flexible Spending Account

Life & Disability Insurance

PTO Program

PTO Sick Time

Job summary

Monroe Truck Equipment in Joliet, IL, part of the Aebi Schmidt brand, seeks an Inside Sales Coordinator to support the sales team with inquiries, orders, and service. The role emphasizes strong communication, organization, and commitment to customer satisfaction.

Candidates should have a high school diploma, 1–2 years in sales or customer service, and proficiency with Microsoft Office; experience in automotive/truck upfit is a plus.

Qualifications

• High school diploma or equivalent is required.
• 1–2 years in sales or customer service helps.
• Excellent communication and interpersonal skills.
• Strong attention to detail and organizational skills.
• Proficiency in Microsoft Office suite.
• Ability to work in a fast-paced environment.
• Prior experience in automotive or truck upfit is a plus.

Responsibilities

• Respond to customer inquiries via phone, email, and in-person.
• Process sales orders and ensure timely delivery.
• Maintain accurate records of customer interactions and transactions.
• Collaborate with the sales team to meet and exceed sales targets.
• Provide product information and pricing to customers.
• Assist with sales presentations and proposals.

Skills

Customer service

Sales support

Communication

Attention to detail

MS Office

Teamwork

Education

High school diploma or equivalent

Tools

Microsoft Office

Job description

Monroe Truck Equipment in Joliet, IL, part of the Aebi Schmidt brand, seeks an Inside Sales Coordinator to support the sales team with inquiries, orders, and service. The role emphasizes strong communication, organization, and commitment to customer satisfaction.

Candidates should have a high school diploma, 1–2 years in sales or customer service, and proficiency with Microsoft Office; experience in automotive/truck upfit is a plus.