Inside Sales and Customer Service Representative

Staffmark Group; Blytheville (AR); On-site; USD 54,000 - 66,000; Full time

Benefits offered by this job

Medical, dental and vision insurance

Life and disability insurance

401(k)

Paid sick leave, holidays and vacation

Health Savings Account (HSA) with 401k

Dependent Care Flexible Spending

Teladoc

Pregnancy and new parent leave

Profit-sharing potential

Job summary

Staffmark Group in Blytheville, AR seeks an Inside Sales and Customer Service Representative to assist customers by phone, email and in person, manage orders, and support sales goals. Typical hours are Monday through Friday, with shifts from 7 a.m. to 4 p.m. or 8 a.m.

to 5 p.m. A high school diploma or GED is required, with a preferred Bachelor's degree or equivalent experience. This role emphasizes strong communication, professionalism, and the ability to juggle multiple priorities while

Qualifications

• High school diploma or GED required.
• Bachelor's degree in technical or business field preferred or equivalent experience.
• Strong verbal and written communication skills.
• Experience using computers, business software, and data entry systems.
• Excellent organizational skills with ability to manage multiple priorities.

Responsibilities

• Assist customers by phone, email, and in person.
• Enter and manage customer orders accurately.
• Input client information into spreadsheets and send invoices.
• Take notes and follow up on quotes, orders, and materials.
• Build customer relationships and help meet monthly sales goals.
• Work closely with outside sales and other departments.
• Learn products and services to support customer needs.

Skills

Verbal communication

Written communication

Customer service

Organization

Multitasking

Education

High school diploma or GED

Bachelor's degree preferred or equivalent experience

Tools

CRM software

Order processing systems

Data entry systems

Spreadsheet software

Job description

Now hiring for a Inside Sales and Customer Service Representative - Direct Hire Location: Blytheville, AR Salary: $60,000.00 per year Monday-Friday | 7 a.m.-4 p.m. or 8 a.m.-5 p.m.

If You Can Juggle Calls, Chat, and Coffee. We're Impressed.

Looking for Inside Sales and Customer Service Representative jobs in Blytheville where great communication makes a real difference? This opportunity lets you assist customers, solve problems, and build positive relationships while helping deliver outstanding service every day.

Job Duties

• Assist new and existing customers by phone, email, and in person.
• Enter and manage customer orders accurately.
• Input client information into spreadsheets and send invoices.
• Take thorough notes and follow up on quotes, orders, and materials.
• Build strong customer relationships and help meet monthly sales goals.
• Work closely with outside sales and other departments.
• Learn products and services to better support customer needs.

Education Requirements

• High school diploma or GED required.
• Preferred - Bachelor's degree in a technical or business field, or equivalent experience

Experience Requirements

• Strong verbal and written communication skills.
• Ability to provide professional, courteous, and solution-focused customer service.
• Experience using computers, business software, and data entry systems.
• Excellent organizational skills with the ability to manage multiple priorities.
• Commitment to professionalism, accuracy, and customer satisfaction.

Preferred Qualifications

• Two years of electrical industry or similar experience
• Previous customer service, call center, retail, office support, or administrative experience is preferred.
• Experience working with CRM software, order processing systems, or customer databases is beneficial.
• Bilingual communication skills may be considered an asset depending on the position.
• Individuals who demonstrate patience, professionalism, adaptability, and excellent communication skills are well positioned for success as a Inside Sales and Customer Service Representative.

Physical Capabilities

• Ability to remain seated or stand for extended periods while assisting customers.
• Frequent use of computers, telephones, and standard office equipment.
• Ability to communicate clearly with customers, coworkers, and business partners.
• Ability to perform repetitive keyboard and data entry tasks throughout the workday.

Direct Hire Benefits

• Medical, dental, and vision insurance
• Life and disability insurance
• 401(k)
• Paid sick leave, holidays, and vacation
• Health Savings Account with matching
• Dependent Care Flexible Spending Account
• Teladoc
• Paid pregnancy and new parent leave
• Potential profit-sharing compensation

About Us

At Staffmark, we connect hardworking people with great companies, creating opportunities that make a lasting impact.

Staffmark is an equal opportunity employer. All applicants will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status, or any other legally protected status. Staffmark offers reasonable accommodations for qualified individuals with disabilities; contact your local branch for inquiries. Staffmark is an E-Verify employer. See our Privacy Notice for Candidates and Employees/Contractors at https://smgroupna.com/privacy-notice-for-candidates-and-employees-contractors. By applying, you consent to receive AI-generated and non-AI-generated calls, texts, or emails from Staffmark Group, its affiliates, and partners. Frequency varies and message/data rates may apply. Reply STOP to cancel or HELP for help.