Customer Service Agent

Staffmark Group; Lowell (AR); On-site; USD 15,153 - 20,664; Full time

Benefits offered by this job

Weekly pay

Health & vision benefits

401(k) plan

Growth opportunities

Job summary

Staffmark Group is hiring a Customer Service Agent in Lowell, AR for a fast-paced, supportive team. The role involves handling customer inquiries via calls and chats, resolving issues, and maintaining accurate records of each interaction.

You’ll work in a structured environment with set shift options and opportunities for growth within Staffmark Group. The position emphasizes empathy, effective communication, and the ability to juggle multiple tasks while delivering friendly, helpful service to

Qualifications

• High School Diploma or GED required.
• Ability to type quickly and accurately while multitasking.
• Tech-savvy and able to learn new systems easily.
• Enjoy helping customers find solutions and provide clear answers.
• Maintain calm, empathetic approach in every interaction.
• Handle multiple chats and calls efficiently.
• Keep accurate records of customer issues.
• Thrive in a fast-paced, team-oriented environment.

Responsibilities

• Respond to customer inquiries via calls and chats.
• Provide accurate information and resolve issues.
• Maintain and update records of customer interactions.
• Collaborate with teammates to ensure customer satisfaction.

Skills

Typing speed

Multitasking

Tech-savvy

Empathy

Team communication

Record keeping

Education

High School Diploma or GED

Job description

Now hiring: Customer Service Agent

Location: Lowell, AR

Pay Rate: $13.00 per hour

Schedule and Shift Options: Monday-Friday, 7 AM-4 PM, 11 AM-8 PM, 12 PM-9 PM | or Tuesday-Saturday, 6:30 AM-3 PM

If You Can Juggle Calls, Chat, and Coffee. We're Impressed.

Skip the job board chaos. We're hiring for a Customer Service Agent role that offers solid pay, real career growth, and the chance to help customers every day.

Benefits:

• Good weekly pay that hits on time, every time
• Health, dental, and vision-because you\'re worth it
• 401(k) to help your future, so you can chill
• Awesome team, real opportunities to grow

Customer Service Agent Requirements:

• Have a high school diploma or GED (bonus: prior call center experience)
• Can type quickly and accurately while multitasking
• Are tech-savvy and pick up new systems with ease
• Love helping people find solutions and answers
• Bring a calm, empathetic approach to every interaction
• Juggle multiple chats, calls, and tasks seamlessly
• Maintain accurate records of customer issues
• Thrive in a fast-paced, team-oriented environment
• Show up with positivity and professionalism

"The recruiter I worked with was very nice and understanding. They helped me find the job that was best for me." Staffmark Associate

Join a Team That Works for You

At Staffmark, we\'re more than just a staffing company-we\'re your career partner. As part of RGF Staffing and Recruit Group, an HR powerhouse behind big names like Indeed and Glassdoor, we\'ve got the muscle and the know-how to get you where you want to go.

With more than half a century of experience and a track record of putting hundreds of thousands of people to work every year, we\'ve got your back. Whether you\'re looking to level up, switch gears, or just get to work fast, we make it happen.

Join us and experience the advantage of working with a trusted name in recruiting-because your success is our success.

About Us

At Staffmark, we connect hardworking people with great companies, creating opportunities that make a lasting impact.

Staffmark is an equal opportunity employer. All applicants will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status, or any other legally protected status. Staffmark offers reasonable accommodations for qualified individuals with disabilities; contact your local branch for inquiries. Staffmark is an E-Verify employer. See our Privacy Notice for Candidates and Employees/Contractors at https://smgroupna.com/privacy-notice-for-candidates-and-employees-contractors. By applying, you consent to receive AI-generated and non-AI-generated calls, texts, or emails from Staffmark Group, its affiliates, and partners. Frequency varies and message/data rates may apply. Reply STOP to cancel or HELP for help.