Inside Sales & Admissions Specialist — Behavioral Health

liveuncertain; Lehi (UT); On-site; USD 45,000 - 60,000; Full time

Benefits offered by this job

Paid specialized ongoing training

Located near UVU in Orem

Job summary

OCD Anxiety Centers in Utah is seeking an Admissions Specialist to expertly guide prospective clients through our admissions process. You will communicate with clients, families, and professionals, promoting services with empathy and clarity, and coordinating intake appointments with therapists.

The role requires a strong work ethic, excellent communication, and the ability to multitask in a fast-paced environment.

Qualifications

• 2+ years of sales or marketing experience required.
• Bachelor's degree in communications or related field, or equivalent experience.
• Ability to meet sales and customer service targets.

Responsibilities

• Collaborates with internal teams to understand OCD Anxiety Centers services and effectively communicates program features and benefits to potential and existing clients.
• Maintains and grows existing client relationships by learning and following admissions skills.
• Responds to all inquiries knowledgeably, with empathy within 24 hours.
• Schedules prospective clients with therapists for intake appointments.
• Follows up with prospective clients to maintain stage conversion rates and reschedule canceled appointments.
• Enters data accurately into CRM and other platforms before end of work day.
• Helps navigate barriers for clients and assist them into OCD Anxiety Centers programs.
• Adheres to all company policies and procedures.
• Other duties as assigned.

Skills

2+ years sales experience

CRM experience

Excellent communication

Data entry

Multitasking

Customer service

Attendance

Teamwork

Education

Bachelor’s degree in communications or related field

2 years related sales/marketing experience in lieu of degree

Tools

CRM/Salesforce

EMR software

Job description

OCD Anxiety Centers in Utah is seeking an Admissions Specialist to expertly guide prospective clients through our admissions process. You will communicate with clients, families, and professionals, promoting services with empathy and clarity, and coordinating intake appointments with therapists.

The role requires a strong work ethic, excellent communication, and the ability to multitask in a fast-paced environment.