Inside Sales & Admissions — Behavioral Health

liveuncertain; Sandy (UT); On-site; USD 42,000 - 66,000; Full time

Job summary

OCD Anxiety Centers is seeking an Admissions Specialist to manage client communications and guide prospective clients through admissions. You will coordinate with therapists, maintain CRM data, and follow up to optimize conversion rates while delivering empathetic, compliant service.

The role emphasizes high-volume, fast-paced work with a requirement to work 10:00 AM–7:00 PM and Saturdays for weekend coverage, located in Utah. Strong CRM/EMR skills and a patient-first approach are essential.

Qualifications

• Bachelor’s degree in communications, sales, or related field or 2 years of related experience.
• 3+ years of sales and marketing experience/account management.
• Expert understanding of sales processes and customer relations.
• Proficient in CRM and EMR software.
• Exceptional customer service skills and ability to connect with clients.

Responsibilities

• Collaborates with internal teams to understand OCD Anxiety Centers services and communicates program features to potential and existing clients.
• Maintains and grows existing client relationships by learning and following admissions skills.
• Responds to all inquiries knowledgeably, with empathy within 24 hours.
• Schedules prospective clients with therapists for intake appointments.
• Follows up with prospective clients to maintain stage conversion rates and reschedule canceled appointments.
• Enters data accurately into CRM and other platforms before end of work day.
• Helps navigate barriers for clients and assist them into OCD Anxiety Centers programs.
• Adheres to all company policies and procedures.
• Other duties as assigned

Skills

Sales experience

CRM & EMR

Customer service

Communication skills

Multitasking

Education

Bachelor’s degree or 2 years related experience

3+ years sales/marketing exp

Tools

CRM software

Job description

OCD Anxiety Centers is seeking an Admissions Specialist to manage client communications and guide prospective clients through admissions. You will coordinate with therapists, maintain CRM data, and follow up to optimize conversion rates while delivering empathetic, compliant service.

The role emphasizes high-volume, fast-paced work with a requirement to work 10:00 AM–7:00 PM and Saturdays for weekend coverage, located in Utah. Strong CRM/EMR skills and a patient-first approach are essential.