Inside Sales Account Specialist - Quotes, Orders & Growth

Golden Star Technology Inc (GST); Cerritos (CA); On-site; USD 52,000 - 76,000; Full time

Benefits offered by this job

Medical, dental & vision insurance

401(k) plan

Paid vacation

Additional company perks

Job summary

Golden Star Technology (GST) is seeking a motivated Inside Sales Representative in Cerritos, CA to support customers and drive sales operations. You will work with Account Managers, vendors, and internal teams to facilitate the quote-to-order process, ensure timely order fulfillment, and maintain strong customer relationships.

The role requires 3-5 years in inside sales or related fields, proficiency with Excel and ERP/CRM systems, and excellent communication.

Qualifications

• 3-5 years of Inside Sales, Sales Support, Account Management, or Customer Service experience.
• Experience preparing customer quotes, RFQs, proposals, and processing purchase orders.
• Strong customer relationship, negotiation, and account support skills.
• Proficiency with Microsoft Excel and ERP/CRM systems.
• Excellent written and verbal communication skills.
• Highly organized with strong attention to detail and the ability to manage multiple priorities.
• Self-motivated problem solver with a customer-focused mindset.
• Experience in technology sales, IT solutions, distribution, manufacturing, or related B2B environments preferred.
• Experience with IT hardware, networking, cloud, cybersecurity, managed services, or AV solutions is a plus.
• Military, government, or federal contracting experience is a plus.

Responsibilities

• Prepare customer quotes, proposals, pricing requests, and RFQs
• Process purchase orders and support timely order fulfillment
• Follow up on quotes, open orders, and customer inquiries
• Coordinate with customers, vendors, distributors, and internal teams to meet requirements
• Track order status, delivery schedules, backlog reports, and open orders
• Support Account Managers and Field Sales Representatives with sales activities
• Maintain strong customer relationships through proactive communication and follow-up
• Identify opportunities for upselling, cross-selling, and account growth
• Assist with product sourcing, procurement activities, and vendor communications
• Maintain accurate data within ERP, CRM, and sales management systems
• Resolve customer issues while ensuring a high level of customer satisfaction

Skills

Inside sales

Sales support

Account management

Customer service

ERP/CRM proficiency

Excel skills

Communication skills

Tools

ERP Systems

CRM Systems

Microsoft Excel

Job description

Golden Star Technology (GST) is seeking a motivated Inside Sales Representative in Cerritos, CA to support customers and drive sales operations. You will work with Account Managers, vendors, and internal teams to facilitate the quote-to-order process, ensure timely order fulfillment, and maintain strong customer relationships.

The role requires 3-5 years in inside sales or related fields, proficiency with Excel and ERP/CRM systems, and excellent communication.