Inside Sales Account Specialist

Jobtailor; Austin (TX); On-site; USD 55,000 - 90,000; Full time

Job summary

Jobtailor is seeking an experienced sales professional in Austin, TX to introduce HID products, manage a robust Salesforce-driven pipeline, and close high-value opportunities. You will identify customer needs, deliver compelling product presentations, and maintain strong relationships across multiple organizational levels.

The role emphasizes territory management, quota achievement, and ongoing process improvement.

Qualifications

• Minimum 2 years of professional experience in sales, territory management, customer service, or a related field.
• Demonstrated track record of achieving or exceeding sales quotas and performance targets.
• Strong sales, prospecting, negotiation, and relationship-building skills.
• Proven ability to manage multiple priorities and meet short-term and long-term deadlines.
• Effective verbal and written communication skills in English.
• Proficiency with CRM systems and contact management databases.
• Proficiency in Microsoft Office applications including Word, Excel, and PowerPoint.
• Ability to read and interpret technical specifications, standards, and related documentation.
• 4+ years of sales experience within the Access Control marketplace is preferred.
• Experience using Salesforce CRM is preferred.
• Familiarity with Windows operating systems and related technologies is preferred.

Responsibilities

• Introducing and selling HID products and solutions to new and existing customers while achieving individual and team sales quotas.
• Building, maintaining, and managing a robust sales pipeline utilizing Salesforce to document customer interactions, commitments, and opportunities.
• Conducting sales activities, negotiating commercial terms, and successfully closing business opportunities.
• Identifying customer requirements and delivering product presentations aligned to business needs.
• Managing inbound inquiries, requests for information, and quotation requests from website, email, and phone channels within assigned territory.
• Maintaining extensive knowledge of HID products and services to support effective customer engagement and solution selling.
• Providing timely customer follow-up to ensure satisfaction and resolution of issues.
• Taking ownership of customer concerns and utilizing internal resources to resolve open issues.
• Developing product awareness and generating demand within assigned accounts and territories.
• Supporting market planning initiatives and providing input on sales and growth strategies.
• Researching, identifying, and engaging prospective customers and key decision makers.
• Establishing and maintaining strong customer relationships across multiple organizational levels.
• Listening actively and assessing customer business needs to recommend appropriate solutions.
• Communicating customer requirements effectively to internal stakeholders.
• Demonstrating a proactive approach to learning, process improvement, and professional development.
• Contributing to ongoing enhancement of sales processes and best practices.
• Maintaining accurate sales forecasting and opportunity tracking within CRM systems

Skills

Territory management

Prospecting

Negotiation

Relationship building

Sales forecasting

Education

Associate degree or equivalent

Tools

Salesforce CRM

CRM systems

Microsoft Office

Windows operating systems

Job description

• Introducing and selling HID products and solutions to new and existing customers while achieving individual and team sales quotas


• Building, maintaining, and managing a robust sales pipeline utilizing Salesforce to document customer interactions, commitments, and opportunities


• Conducting sales activities, negotiating commercial terms, and successfully closing business opportunities


• Identifying customer requirements and delivering product presentations aligned to business needs


• Managing inbound inquiries, requests for information, and quotation requests from website, email, and phone channels within assigned territory


• Maintaining extensive knowledge of HID products and services to support effective customer engagement and solution selling


• Providing timely customer follow-up to ensure satisfaction and resolution of issues


• Taking ownership of customer concerns and utilizing internal resources to resolve open issues


• Developing product awareness and generating demand within assigned accounts and territories


• Supporting market planning initiatives and providing input on sales and growth strategies


• Researching, identifying, and engaging prospective customers and key decision makers


• Establishing and maintaining strong customer relationships across multiple organizational levels


• Listening actively and assessing customer business needs to recommend appropriate solutions


• Communicating customer requirements effectively to internal stakeholders


• Demonstrating a proactive approach to learning, process improvement, and professional development


• Contributing to ongoing enhancement of sales processes and best practices


• Maintaining accurate sales forecasting and opportunity tracking within CRM systems

Requirements

• Minimum 2 years of professional experience in sales, territory management, customer service, or a related field


• Demonstrated track record of achieving or exceeding sales quotas and performance targets


• Strong sales, prospecting, negotiation, and relationship-building skills


• Proven ability to manage multiple priorities and meet short-term and long-term deadlines


• Effective verbal and written communication skills in English


• Proficiency with CRM systems and contact management databases


• Proficiency in Microsoft Office applications including Word, Excel, and PowerPoint


• Ability to read and interpret technical specifications, standards, and related documentation


• Associate degree or equivalent combination of education, training, and experience is preferred


• 4+ years of sales experience within the Access Control marketplace is preferred


• Experience using Salesforce CRM is preferred


• Familiarity with Windows operating systems and related technologies is preferred

Core Competencies

Demonstrates strong sales and negotiation skills while effectively managing customer relationships and utilizing CRM systems for sales tracking. Proficient in delivering tailored product presentations and maintaining extensive knowledge of HID products to drive customer engagement and satisfaction.

Highest-signal resume keywords

• Sales Quota Achievement


• Salesforce CRM Proficiency


• Customer Relationship Management


• Negotiation Skills


• Territory Management

ATS Optimization Keywords

Hard Skills

• Sales


• Prospecting


• Negotiation


• Customer Service


• Sales Forecasting


• Opportunity Tracking


• Technical Specification Interpretation

Soft Skills

• Effective Communication


• Active Listening


• Relationship Building


• Proactive Learning


• Process Improvement

Industry Keywords

• Access Control


• HID Products


• Sales Pipeline


• Market Planning


• Customer Engagement

Tools & Technologies

• Salesforce


• CRM Systems


• Microsoft Office


• Windows Operating Systems