Inside Sales Account Manager

Delasco; Plano (TX); On-site; USD 125,000 - 250,000; Full time

Benefits offered by this job

Company subsidized medical, dental, and vision benefits

Retirement benefits

Collaborative work environment

Job summary

A leading medical supplies company in Plano, TX, is seeking an Inside Sales Account Manager. This role focuses on developing and maintaining customer relationships while managing the sales cycle. The ideal candidate will have a Bachelor's degree and several years of experience in a similar sales position. This position offers competitive pay along with benefits in a dynamic work environment.

Qualifications

• 2-5 years of experience in Sales Account Manager or similar role.
• Experience in developing customer relationships.
• Ability to meet sales targets.

Responsibilities

• Develop and nurture relationships with clients.
• Manage the entire sales cycle from lead generation to contract closure.
• Collaborate with internal teams for sales alignment.

Skills

Client relationship management

Sales strategy development

Problem-solving

Account management

Education

Bachelor’s degree in business or marketing

Tools

CRM tools

Job description

We are looking for an exceptional Inside Sales Account Manager. This job position presents a distinctive and thrilling opportunity for the ideal candidate. This role is onsite.

About Us:

Founded in 1980 by a dermatologist for dermatologists, Delasco is a leading manufacturer and distributor of dermatology supplies and equipment. Today, more than 7,000 dermatology care providers trust Delasco to provide the supplies they need to achieve optimal patient outcomes. Delasco manufactures and sources more than 5,000 cost-effective products to support care providers in private practices, hospitals, and university medical centers around the globe

Job Overview

The Inside Sales Account Manager is responsible for developing new business by signing new customer accounts, expanding existing customers, and re-engaging former customers of Delasco. This position involves developing relationships and working closely with customers for feedback, then strategizing on the best course of action to win a larger share of business or win back lost business.

Duties and Responsibilities

Client Relationship Management

·Develop and nurture relationships with new and existing clients to ensure customer satisfaction and loyalty.

·Serve as the main point of contact for client inquiries, addressing concerns with professionalism and efficiency.

·Act as a problem solver for client concerns, ensuring prompt resolution of service or product-related issues.

·Conduct regular check-ins, meetings, and follow-ups to understand client needs and maintain engagement.

·Travel as needed for client meetings and industry events.

·Identify new sales opportunities within existing accounts and proactively reach out to potential customers.

·Maintain and actively manage a sales pipeline of revenue opportunities and timelines to meet growth goals.

·Develop and implement strategies to upsell and cross-sell products or services to increase revenue.

·Consistently meet or exceed assigned sales targets and contribute to company growth.

Account Management & Retention

·Oversee the entire sales cycle, from lead generation and proposal development to contract closure and renewal.

·Negotiate contract terms and pricing, as appropriate, ensuring mutually beneficial agreements for both the client and the company.

·Reduce customer churn by providing exceptional service and solutions that enhance client satisfaction.

Collaboration with Internal Teams

·Work closely with Marketing, Customer Service, and Product teams to align sales efforts with business objectives.

·Provide client feedback to internal teams to support product improvements and innovation.

·Participate in team meetings, training sessions, and strategy discussions to enhance sales effectiveness.

·Track sales activities, client interactions, and deal progress using CRM tools.

·Generate reports on sales performance, forecasts, and key metrics for executive review.

·Use data insights to refine sales approaches and drive better business decisions.

Education & Experience

·Bachelor’s degree in business or marketing.

·Minimum 2-5 years’ experience in Sales Account Manager, Account Executive, or similar sales role, ideally selling a portfolio of products.

·Competitive base salary range and commission

·Company subsidized medical, dental, vision and retirement benefits

·Dynamic and collaborative work environment

·Opportunity to play a significant role in driving the success of our clients and growth of our business.

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Sales and Business Development

• Industries

  Medical Equipment Manufacturing

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