Inside Sales: Account Growth Specialist I

Phoenix Metals Company; Birmingham (AL); On-site; USD 40,000 - 60,000; Full time

Job summary

Phoenix Metals Company is seeking an Inside Sales professional to manage and grow customer accounts, provide exceptional service, and generate new business opportunities. You will respond to inquiries, prepare quotations, and work with operations to ensure contractual terms are met.

The role emphasizes building strong customer relationships, understanding metals products, and delivering solutions that meet client needs in a fast-paced sales environment.

Qualifications

• Minimum 2 years sales or customer service experience required.
• High School diploma required; Bachelor's degree preferred.
• Knowledge of metals industry
• Strong communication and presentation skills
• Ability to multi-task and manage time effectively
• Proficiency with Microsoft applications

Responsibilities

• Maintain and grow customer accounts through face-to-face and virtual communication.
• Serve as primary contact for customers and resolve issues.
• Manage assigned accounts and develop new business opportunities.
• Identify customer needs and offer mutually beneficial solutions.
• Prepare formal quotations and respond to quotes promptly.
• Negotiate pricing and agreements following company guidelines.
• Coordinate with operations to ensure terms are followed and service is seamless.
• Monitor customer satisfaction and gather feedback for continuous improvement.

Skills

Sales experience

Customer relationships

Communication skills

MS Office

Negotiation

Time management

Multi-tasking

Detail oriented

CRM software

Education

High School diploma

Bachelor's degree preferred

Tools

CRM software

Microsoft Excel

Job description

Phoenix Metals Company is seeking an Inside Sales professional to manage and grow customer accounts, provide exceptional service, and generate new business opportunities. You will respond to inquiries, prepare quotations, and work with operations to ensure contractual terms are met.

The role emphasizes building strong customer relationships, understanding metals products, and delivering solutions that meet client needs in a fast-paced sales environment.