Inside Sales & Account Growth Specialist

Ingram Micro; Buffalo, Northern (NY, KY); Hybrid; USD 51,000 - 87,000; Full time

Benefits offered by this job

Healthcare benefits

Paid time off

401(k) with company match

Disability insurance

Life insurance

Wellbeing benefits

Job summary

Ingram Micro is seeking an Account Representative to drive customer growth, manage key accounts, and generate new business opportunities across territories and industries. The role emphasizes inside sales, lead generation, and multi-channel sales support to build a strong pipeline and renewals.

The position requires 3+ years of relevant experience, a Bachelor's degree, and robust communication skills to engage customers, partners, and internal teams. Base pay reflects U.S.

Qualifications

• Bachelor's degree or equivalent experience.
• 3+ years in account management or inside sales.
• Experience with lead generation and sales support.
• Strong communication and relationship-building skills.

Responsibilities

• Generate and qualify sales leads; transition opportunities to next-level sales teams.
• Identify and pursue opportunities to acquire new customers while expanding the existing base.
• Generate new business opportunities through prospecting, cold calling, email outreach, inbound leads, and multichannel sales.
• Qualify leads by understanding customer requirements, business needs, and objectives.
• Develop and maintain a strong sales pipeline with proactive follow-up on opportunities.
• Sell and renew products and services through telephone, email, and digital channels.
• Provide knowledgeable guidance on company products, systems, and technology solutions.
• Establish and maintain relationships with channel partners, customers, and internal teams.
• Collaborate with field sales to support territory and account growth.
• Support sales activities including quotation generation and order processing.
• Monitor customer activity and identify upsell and renewal opportunities.
• Maintain knowledge of industry trends and company offerings.
• Utilize CRM to manage opportunities and forecast sales.
• Prepare activity reports, forecasts, and other sales-related documents.
• Direct customers to company websites and resources for information.
• Represent the company professionally in customer-facing activities.

Skills

Account management

Inside sales

Business development

Customer service

Lead generation

Sales support

Education

Bachelor's degree

Tools

CRM platforms

Microsoft Office

Job description

Ingram Micro is seeking an Account Representative to drive customer growth, manage key accounts, and generate new business opportunities across territories and industries. The role emphasizes inside sales, lead generation, and multi-channel sales support to build a strong pipeline and renewals.

The position requires 3+ years of relevant experience, a Bachelor's degree, and robust communication skills to engage customers, partners, and internal teams. Base pay reflects U.S.