Inside Sales

JobStack, Inc.; Whittier (CA); On-site; USD 36,000 - 48,000; Full time

Job summary

JobStack, Inc. in Whittier, CA is seeking a customer service professional to support clients in a fast-paced setting. You will handle inquiries by phone and email, ensuring accurate information and timely responses.

This role emphasizes courteous service, order processing, pricing and delivery details, account setup, and problem resolution, with escalation to managers when needed.

Responsibilities

• Excellent Customer Service
• Answer incoming calls with proper phone etiquette
• Promptly respond to all emails, voicemails and phone calls
• Promptly and accurately process customers’ orders, quotes or returns
• Provide follow up on quotes and orders throughout sales process
• Obtain and communicate accurate information
• Provide pricing, availability and delivery information
• Set up new customer accounts
• Handle and resolve customer complaints while escalating to appropriate managers when necessary

Job description

Job Functions

• Excellent Customer Service
• Answer incoming calls with proper phone etiquette
• Promptly respond to all emails, voicemails and phone calls
• Promptly and accurately process customers’ orders, quotes or returns
• Provide follow up on quotes and orders throughout sales process
• Obtain and communicate accurate information
• Provide pricing, availability and delivery information
• Set up new customer accounts
• Handle and resolve customer complaints while escalating to appropriate managers when necessary