Inside Sales

Ajax Fasteners; Jacksonville (FL); On-site; USD 50,000 - 60,000; Full time

Benefits offered by this job

Base salary 50k-60k

Quarterly bonus

No territory

Job summary

A-JAX Company in Jacksonville, FL is seeking an Inside Sales Representative to build customer relationships, grow existing accounts, develop new business, and help customers find the right products and solutions.

You’ll work closely with Outside Sales Representatives and serve as an important contact for customers using a consultative selling approach to understand needs and recommend value-added solutions. This is not a traditional customer service role; revenue growth is key.

Qualifications

• At least 2 years of wholesale or industrial sales experience preferred.
• Proven sales-focused track record with prospecting and revenue generation.
• Strong consultative and problem-solving sales approach.
• Ability to ask thoughtful questions and identify customer needs.
• Comfortable using a CRM to document interactions and follow-up.

Responsibilities

• Handle inquiries by phone, email, fax, and in person.
• Support Outside Sales Representatives to meet sales goals.
• Respond to inquiries promptly and profitably.
• Make outbound calls to develop business and revenue.
• Build and grow relationships with existing customers.
• Prospect for new business opportunities.
• Develop strong product knowledge and use a consultative selling approach.
• Identify customer needs and recommend value-added solutions.
• Follow up on inquiries and track results in the CRM.
• Maintain accurate CRM activity and assist with growth initiatives.

Skills

Wholesale or industrial sales

Sales-focused role

Consultative selling

Questioning to uncover needs

CRM usage

Outbound calling

Relationship building

Tools

CRM

Job description

Position Overview

Inside Sales Representative

Location: Jacksonville, FLWork Environment: Fully Inside Sales | No Assigned TerritoryOpenings: 2Salary: $50,000 per year

Schedule

• Monday-Friday
• 7:30 AM-4:30 PM OR 8:00 AM-5:00 PM

About the Role

A-JAX Company is looking for Inside Sales Representatives to join our Jacksonville team. This is a true sales position focused on building customer relationships, growing existing accounts, developing new business, and helping customers find the right products and solutions.

You’ll work closely with Outside Sales Representatives and serve as an important point of contact for customers. From handling inbound inquiries to proactively identifying additional opportunities, you’ll use a consultative sales approach to understand what customers need and recommend solutions that add value.

This is not a traditional customer service role. We’re looking for someone who is comfortable selling, asking questions, identifying opportunities, and taking ownership of revenue growth.

What You’ll Do

• Handle customer inquiries received by phone, email, fax, and in person
• Work closely with Outside Sales Representatives to support customers and achieve sales goals
• Respond to customer inquiries in a timely and profitable manner
• Make outbound calls to current and prospective customers to develop business and achieve revenue goals
• Build and grow relationships with existing customers
• Prospect for new business opportunities
• Develop strong technical and product knowledge
• Use a consultative selling approach to understand customer needs and make value-added recommendations
• Ask questions to uncover the customer's overall needs and identify additional opportunities
• Proactively recommend additional products or services when appropriate
• Work with sales, sales support, and management to achieve growth initiatives
• Maintain awareness of competitor products, pricing, capabilities, and value-added services
• Manage open orders and follow up to help ensure deliveries are made as committed
• Follow up on customer inquiries and track results in the CRM system
• Maintain accurate and timely CRM activity
• Perform other duties and responsibilities as assigned

What We’re Looking For

Experience & Qualifications

• At least 2 years of wholesale or industrial sales experience preferred
• Business development experience is a plus
• Proven experience in a sales-focused role, including prospecting, account development, or revenue generation
• Strong consultative and problem-solving sales approach
• Ability to ask thoughtful questions and identify what a customer actually needs
• Ability to understand the bigger picture of a customer's project and anticipate additional needs
• Strong communication and relationship-building skills
• Comfortable making outbound sales calls and developing new business
• Organized and able to manage multiple customer inquiries and open orders
• Ability to learn technical products and make appropriate recommendations
• Comfortable using a CRM to document customer interactions and follow-up activity

What Makes Someone Successful in This Role?

The ideal Inside Sales Representative is someone who:

• Doesn’t just answer the customer's question—they ask the next question
• Looks for opportunities to understand the customer's complete project
• Can identify additional products or solutions the customer may need
• Enjoys building long-term customer relationships
• Is comfortable proactively reaching out to customers and prospects
• Can balance customer service with strong sales instincts
• Works well as a partner to Outside Sales
• Takes ownership of follow-up and sees opportunities through to completion

Why Join Us?

• Competitive $50K-$60K base salary, based on experience
• Additional quarterly variable compensation
• Monday-Friday schedule
• Consistent daytime hours
• Fully inside sales role with no assigned territory
• Opportunity to build and grow customer relationships
• Work closely with an established Outside Sales team
• Opportunity to make a direct impact on sales growth and customer satisfaction

Pay Range

Starting from USD $50,000.00/Yr.