Inside Property Claims Adjuster - Water Loss

Allstate Corporation; Frederick (MD); Presencial; USD 48 000 - 60 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Licensing sign-on bonus

Training program

Benefits from Day 1

Resumo da oferta

Allstate Corporation is seeking an Inside Property Adjuster to work in Frederick, MD. The role focuses on water loss claims, handling virtual inspections, coverage investigation, and prompt settlements while interacting with policyholders, contractors, and vendors.

You will use Xactimate and ClaimsX Video Collaboration and must excel in clear, compassionate communication. In-office training and ongoing development are provided to support effective claim resolution.

Qualificações

• 1+ years of customer service experience preferred.
• Experience in handling property claims or similar role desired.
• Proficiency with Xactimate and related claims software preferred.
• Ability to assess property damages and determine claim coverage.
• Excellent negotiation and communication skills for remote interactions.
• Ability to work independently in a virtual/office hybrid environment.

Responsabilidades

• Provide exceptional service to policyholders and settling claims promptly and accurately.
• Virtually inspect damages, investigate coverage, and prepare estimates.
• Communicate with customers, contractors, and vendors via calls, email, and text.
• Negotiate settlements in accordance with policy and legal standards.
• Document activities clearly in the claims system and maintain accurate records.

Conhecimentos

Customer service

Negotiation

Critical thinking

Communication

Time management

Vendor coordination

Ferramentas

Xactimate

ClaimsX Video Collaboration

Descrição da oferta de emprego

Allstate Corporation is seeking an Inside Property Adjuster to work in Frederick, MD. The role focuses on water loss claims, handling virtual inspections, coverage investigation, and prompt settlements while interacting with policyholders, contractors, and vendors.

You will use Xactimate and ClaimsX Video Collaboration and must excel in clear, compassionate communication. In-office training and ongoing development are provided to support effective claim resolution.