Inside Property Adjuster Trainee Water Loss Focus

Allstate; Scottsdale (AZ); On-site; USD 33,000 - 40,000; Full time

Benefits offered by this job

Sign-on bonus

Benefits from day 1

Job summary

Allstate is seeking an Inside Property Adjuster for our Scottsdale office. The role focuses on virtually inspecting damages, investigating coverage, and settling claims with policyholders, contractors, and vendors.

You will work primarily on water loss claims, using Xactimate and ClaimsXVideo Collaboration, communicating via calls, email, and text. You will wear multiple hats—customer service, investigator, negotiator, and careful recorder—ensuring accurate documentation and timely resolutions

Qualifications

• 1+ years of customer service experience required.
• Previous industry experience is highly desired.
• Proficiency with Xactimate and other relevant software for virtual assessments preferred.
• Ability to assess property damages and determine claim coverage.
• Excellent negotiation and communication skills for remote interactions.
• Ability to work independently and manage time efficiently in a virtual environment.
• Detail-oriented and organized to deliver high-quality claim resolutions.

Responsibilities

• Investigate property claims by reviewing damages and policy language to determine coverage.
• Prepare estimates and assist in settling claims with policyholders, contractors and vendors.
• Communicate progress via phone, email, and text, prioritizing water losses.
• Document all actions in the claims system with timely, accurate notes.

Skills

Customer service

Investigation

Communication

Negotiation

Time management

Detail-oriented

Tools

Xactimate

ClaimsXVideo Collaboration

Job description

Allstate is seeking an Inside Property Adjuster for our Scottsdale office. The role focuses on virtually inspecting damages, investigating coverage, and settling claims with policyholders, contractors, and vendors.

You will work primarily on water loss claims, using Xactimate and ClaimsXVideo Collaboration, communicating via calls, email, and text. You will wear multiple hats—customer service, investigator, negotiator, and careful recorder—ensuring accurate documentation and timely resolutions