Inside Property Adjuster Trainee - Water Loss Focus

Allstate Insurance Co.; Scottsdale (AZ); On-site; USD 33,000 - 40,000; Full time

Benefits offered by this job

401K/pension

Education reimbursement

Connectivity reimbursement

Job summary

Allstate in Scottsdale, AZ is seeking an Inside Property Adjuster to inspects damages virtually, assess coverage, prepare estimates and settle claims for water losses. The role is in-office with a rotational Saturday duty from home, requiring strong communication with customers, contractors, and vendors via Xactimate and ClaimsX Video Collaboration.

You’ll need 1+ year of customer service experience, familiarity with Xactimate, and the ability to work independently in a virtual environment while

Qualifications

• 1+ years of previous customer service experience required.
• Previous industry experience is highly desired.
• Proficiency in using Xactimate and other relevant software for virtual assessments is preferred.
• Ability to assess property damages and accurately determine claim coverage.
• Excellent negotiation and communication skills to interact with customers and stakeholders remotely.
• Ability to work independently and manage time efficiently in a virtual work environment.
• Detail-oriented and organized, with a focus on delivering high-quality and efficient claim resolutions.

Responsibilities

• Virtually inspecting damages and investigating coverage.
• Prepare estimates and settle claims promptly and accurately.
• Interact with customers, contractors and vendors via multiple channels.
• Communicate claim progress and options with customers in a clear and empathetic manner.
• Maintain accurate documentation in claims systems and ensure timely updates.

Skills

Customer Service

Investigation

Communication

Negotiation

Problem Solving

Record Keeping

Tools

Xactimate

ClaimsX Video Collaboration

Job description

Allstate in Scottsdale, AZ is seeking an Inside Property Adjuster to inspects damages virtually, assess coverage, prepare estimates and settle claims for water losses. The role is in-office with a rotational Saturday duty from home, requiring strong communication with customers, contractors, and vendors via Xactimate and ClaimsX Video Collaboration.

You’ll need 1+ year of customer service experience, familiarity with Xactimate, and the ability to work independently in a virtual environment while