Inside Print Sales & Account Specialist

AlphaGraphics; Madison (WI); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Competitive compensation based on经验

Job summary

AlphaGraphics Madison is seeking a motivated Inside Sales & Print Account Specialist to manage an existing book of business and develop estimates for print, signage and related projects. You will coordinate with production teams and identify growth opportunities in a fast-paced environment.

The ideal candidate has experience in printing or related industries, excellent communication skills, and a customer-focused sales mindset. Health and dental benefits are included with full-time employment.

Qualifications

• Experience in printing, graphics, signage or a related industry.
• Customer-focused with a natural sales mindset
• Excellent written and verbal communication
• Detail-oriented and highly organized
• Comfortable estimating and working with numbers
• Able to manage multiple projects and shifting priorities without becoming overwhelmed
• Proactive and able to solve problems independently
• Positive, energetic and professional
• A strong team player who is willing to contribute wherever needed
• Committed to providing exceptional customer service
• Knowledge of graphic design, digital printing, commercial printing, bindery, mailing, large format graphics and signage is highly valued
• College degree preferred or equivalent relevant professional experience.

Responsibilities

• Manage and develop existing customer and house accounts
• Respond to incoming calls, emails, online inquiries and customer requests
• Prepare estimates and proposals for print, signage, graphics and related projects
• Provide knowledgeable project consultation and recommend appropriate products, materials and solutions
• Look for opportunities to expand project scope and provide additional value to customers
• Enter, manage and track jobs from estimate through completion
• Coordinate projects internally with production, design, mailing and large format teams
• Communicate proactively with customers regarding proofs, schedules, changes and project status
• Prepare and send proofs for customer approval
• Help ensure customer deadlines and quality expectations are met
• Support direct mail projects, including data files and mail merges
• Maintain accurate pricing, materials and product information within internal systems
• Assist with website and online ordering platform updates
• Participate in occasional in-person customer meetings and targeted business-development activities
• Work closely with sales management to support existing customers while allowing outside sales representatives to focus on new business development
• Pitch in wherever needed as part of a collaborative team

Skills

Printing industry

Customer-focused

Sales mindset

Communication skills

Detail-oriented

Time management

Problem solving

Team player

Customer service

Adaptability

Graphic design knowledge

Education

College degree or equivalent experience

Tools

PrintSmith Vision

Microsoft Excel

XMPie

Adobe Creative Cloud

Job description

AlphaGraphics Madison is seeking a motivated Inside Sales & Print Account Specialist to manage an existing book of business and develop estimates for print, signage and related projects. You will coordinate with production teams and identify growth opportunities in a fast-paced environment.

The ideal candidate has experience in printing or related industries, excellent communication skills, and a customer-focused sales mindset. Health and dental benefits are included with full-time employment.