Inside Parts Sales Pro - Heavy Equipment

Ziegler Cat; Florida; On-site; USD 49,000 - 58,000; Full time

Benefits offered by this job

Health, Dental, Vision and Life Ins.

15 days PTO first year

9 paid holidays

401(k) plan with company contribution

HSA with $1000 company contribution

Short-Term and Long-Term Disability

FSA & EAP

Paid Parental Leave & Funeral Leave

Fitness membership discount

Education Assistance

Job summary

Ziegler Cat in Florida is seeking a full-time Inside Parts Sales Person to support customers with parts selection, availability checks, and order processing. You will work face-to-face or by phone, delivering exceptional service and coordinating with other departments to ensure accurate quotes and on-time deliveries.

The role requires a high school diploma or GED, 2+ years in diesel equipment or automotive parts, and basic computer skills.

Qualifications

• 2+ years in diesel engine, construction or agriculture equipment, or automotive parts or service.
• High School Diploma or GED required; 2-year degree preferred.

Responsibilities

• Provide superior customer service face-to-face or by phone.
• Assist customers in determining correct parts, verify availability, and recommend options.
• Process orders, determine shipping, and generate invoices.
• Enter shipping information to process orders and generate invoices, handle backorders and returns.
• Collaborate with team across departments during the sales process.
• Prepare quotes for service work, engines, machines, and parts.
• Address customer issues by escalating to experienced colleagues as needed.
• Maintain a safe and productive workplace in line with department standards.

Skills

Customer service

Teamwork

Communication

Organizational skills

Microsoft Outlook

Computer basics

Education

High School Diploma or GED

Two-year degree preferred

Tools

Outlook

Job description

Ziegler Cat in Florida is seeking a full-time Inside Parts Sales Person to support customers with parts selection, availability checks, and order processing. You will work face-to-face or by phone, delivering exceptional service and coordinating with other departments to ensure accurate quotes and on-time deliveries.

The role requires a high school diploma or GED, 2+ years in diesel equipment or automotive parts, and basic computer skills.