Inside Parts Sales Pro (2nd Shift) - $2,000 Sign-On Bonus

Ziegler CAT; Saint Cloud (MN); Vor Ort; USD 48.000 - 58.000; Vollzeit

Benefits dieser Stelle

Health insurance

Paid time off

Paid holidays

401(k) with company match

Health Savings Account

Disability Insurance

Parental Leave

Fitness discount

Education assistance

Zusammenfassung

Ziegler Inc. is seeking a full-time Counter (Inside) Parts Sales Person for the 2nd shift in St. Cloud, MN.

The role focuses on delivering excellent customer service, identifying the correct parts, processing orders, and collaborating across departments to ensure smooth sales processes. The candidate should have a high school diploma or GED, 2+ years in diesel/construction/agriculture or automotive parts, and strong communication skills.

Qualifikationen

• High School Diploma or GED required; 2-year degree preferred.
• 2+ years in diesel engine, construction or agriculture equipment, or automotive parts or service.
• Positive attitude and desire to work as a team player.
• Basic computer skills (navigation, searching) and Microsoft Outlook (email).
• Basic telephone experience.
• Basic customer service skills.

Aufgaben

• Provides superior customer service face-to-face or over the telephone to customers.
• Helps customers determine correct parts needed, verify availability, and make recommendations.
• Determines the correct parts and their availability, and completes parts orders.
• Determines the supplying facility and mode of transportation for parts shipment.
• Enters proper shipping information into the parts ordering system to process the order and generate an invoice.
• Processes backorders, returns, and exchanges.
• Assists their team with group and team sales, providing a link and collaboration between different departments during the sales process.
• Communicates with customers for sales, follow-ups, and addressing potential issues; works in a cooperative manner with team and superiors.
• Prepares quotes for service work, as well as engines, machines, and parts.
• Assists customers with basic issues or concerns by taking action, providing alternatives, or escalating the issue to the more experienced team member
• Maintains a safe and productive workplace, keeping in mind the specific environmental standards of the department.

Kenntnisse

Customer focus

Teamwork

Learning orientation

Efficiency

Sociability

Ausbildung

High School Diploma or GED

Associate degree preferred

Tools

Microsoft Outlook

Basic computer skills

Telephone systems

Jobbeschreibung

Ziegler Inc. is seeking a full-time Counter (Inside) Parts Sales Person for the 2nd shift in St. Cloud, MN.

The role focuses on delivering excellent customer service, identifying the correct parts, processing orders, and collaborating across departments to ensure smooth sales processes. The candidate should have a high school diploma or GED, 2+ years in diesel/construction/agriculture or automotive parts, and strong communication skills.