Inside Parts Sales Specialist — Benefits & Team Focus

Ziegler CAT; Buhl (MN); On-site; USD 32,000 - 38,000; Full time

Benefits offered by this job

Health insurance

PTO 15 days first year

9 paid holidays

401(k) with company match

HSA contribution

Disability insurance

Parental Leave

Fitness membership discount

Education Assistance

Job summary

Ziegler Inc. is hiring an Inside Parts Sales Person in Buhl, MN to support customers with parts selection, ordering, and delivery coordination. You will be assisting with quotes, processing orders, and collaborating with multiple departments to ensure customer satisfaction.

The role emphasizes strong communication, teamwork, and a can-do attitude, with attention to accuracy and safety standards in a dynamic shop environment. Full-time, on-site position with competitive pay and benefits.

Qualifications

• High School Diploma or GED required; 2-year degree preferred.
• 2+ years in diesel engine, construction or agriculture equipment, or automotive parts or service.
• Up to 4 years of experience preferred.
• Positive attitude and desire to work as a team player.
• Basic computer skills and Microsoft Outlook.

Responsibilities

• Provides superior customer service face-to-face or over the telephone to customers.
• Helps customers determine correct parts needed, verify availability, and make recommendations.
• Determines the correct parts and their availability, and completes parts orders.
• Determines the supplying facility and mode of transportation for parts shipment.
• Enters proper shipping information into the parts ordering system to process the order and generate an invoice.
• Processes backorders, returns, and exchanges.
• Assists their team with group and team sales, providing a link and collaboration between different departments during the sales process.
• Communicates with customers for sales, follow-ups, and addressing potential issues.
• Works in a cooperative manner with team and superiors.
• Prepares quotes for service work, as well as engines, machines, and parts.
• Assists customers with basic issues or concerns by taking action, providing alternatives, or escalating the issue to the more experienced team member.
• Maintains a safe and productive workplace, keeping in mind the specific environmental standards of the department.

Skills

Customer service

Teamwork

Communication

Positive attitude

Basic computer skills

Microsoft Outlook

Education

High School Diploma or GED

2-year degree preferred

Tools

Outlook

Job description

Ziegler Inc. is hiring an Inside Parts Sales Person in Buhl, MN to support customers with parts selection, ordering, and delivery coordination. You will be assisting with quotes, processing orders, and collaborating with multiple departments to ensure customer satisfaction.

The role emphasizes strong communication, teamwork, and a can-do attitude, with attention to accuracy and safety standards in a dynamic shop environment. Full-time, on-site position with competitive pay and benefits.