Dynamic Outside Mortgage Originator — Lead & Close Loans

CCM CrossCountry Mortgage, LLC; Ann Arbor (MI); On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

Medical

Dental

Vision

401K

Short-term disability

Employee assistance program

Wellness program

Job summary

CrossCountry Mortgage, LLC is seeking an Outside Loan Originator to source mortgage leads, build relationships with real estate agents, and promote CCM products. You will meet with applicants, collect documentation, and coordinate with processing and underwriting to move loans forward.

This role requires an active NMLS license under the S.A.F.E. Act, knowledge of mortgage products, and strong analytical and communication skills to guide borrowers through the loan process.

Qualifications

• NMLS license required under the S.A.F.E. Act of 2008.
• Experience with retail product philosophy, policy, underwriting, procedures, documentation and systems.
• Experience proactively soliciting new business.
• Encompass experience preferred.
• Knowledge of all mortgage products and programs.
• Excellent analytical skills to evaluate credit requests and determine trends.
• Advanced communication and collaboration skills.
• Proficient in Word, Excel, PowerPoint and Outlook.

Responsibilities

• Source mortgage leads.
• Build relationships with real estate agents and other lead sources.
• Analyze potential loan markets and develop referral networks to locate prospects for loans.
• Market CCM products to individuals and firms, promoting CCM services that may meet customers’ needs.
• Meet with applicants to obtain information for loan applications and answer questions about the process.
• Analyze applicants' financial status, credit, and property evaluations to determine feasibility of granting loans.
• Explain to customers the different types of loans and credit options that are available, as well as the terms of those services.
• Generate complete loan applications with corresponding documentation.
• Improve loan applications and documentation by informing the applicant of additional requirements.
• Help customers by answering questions and responding to requests.
• Handle customer complaints and take appropriate action to resolve them.
• Own the communication with the real estate agent or referral source.
• Confere with processing and underwriting to aid in resolving mortgage application problems.
• Maintain job knowledge by participating in educational opportunities, reading professional publications, maintaining personal networks, and participating in professional organizations.
• Regularly participate in activities in connection with mortgage sales, including but not limited to attend closings, open houses, and/or conduct CCM seminars/trainings and other lead-generating activities.

Skills

NMLS License

Retail product knowledge

Underwriting experience

Mortgage products knowledge

Analytical skills

Advanced communication

MS Office

Tools

Encompass

Microsoft Office

Job description

CrossCountry Mortgage, LLC is seeking an Outside Loan Originator to source mortgage leads, build relationships with real estate agents, and promote CCM products. You will meet with applicants, collect documentation, and coordinate with processing and underwriting to move loans forward.

This role requires an active NMLS license under the S.A.F.E. Act, knowledge of mortgage products, and strong analytical and communication skills to guide borrowers through the loan process.