Inside Growth Specialist: Upsell & Account Expansion

Virtualite; Saint Paul (MN); Presencial; USD 55.000 - 75.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Competitive compensation

Medical benefits

Dental benefits

Vision benefits

401k

Paid time off

Career growth

Descripción de la vacante

Virtualite is seeking motivated inside business growth representatives to expand revenue by managing client accounts and identifying upsell opportunities. You will conduct consultative conversations to uncover evolving client needs and present tailored service solutions that align with client goals.

The role involves maintaining precise notes, pipeline updates, and forecasts in CRM tools while collaborating with onboarding and operations to ensure seamless service delivery and client success.

Formación

• Experience in account management or customer growth is a plus but not required.
• Strong relationship-building and consultative selling skills.
• Comfortable managing multiple accounts and ongoing conversations.
• Goal-oriented, organized, and detail-focused.
• Strong verbal and written communication skills.

Responsabilidades

• Manage a portfolio of active client accounts.
• Identify upsell, cross-sell, and expansion opportunities.
• Conduct consultative conversations to uncover evolving client needs.
• Present additional service solutions that align with client goals.
• Maintain accurate account notes, pipeline updates, and forecasts in CRM tools.
• Collaborate with onboarding and operations teams to support seamless service delivery.

Conocimientos

Account management

Relationship building

Consultative selling

Multi-account management

Communication skills

Herramientas

CRM tools

Descripción del empleo

Virtualite is seeking motivated inside business growth representatives to expand revenue by managing client accounts and identifying upsell opportunities. You will conduct consultative conversations to uncover evolving client needs and present tailored service solutions that align with client goals.

The role involves maintaining precise notes, pipeline updates, and forecasts in CRM tools while collaborating with onboarding and operations to ensure seamless service delivery and client success.