Inside Growth & Upsell Specialist

Virtualite Business Process Outsourcing Services; Saint Paul (MN); On-site; USD 52,000 - 80,000; Full time

Benefits offered by this job

Medical

Dental

Vision

401k

Paid time off

Career growth

Job summary

Virtualite Business Process Outsourcing Services is seeking motivated inside business growth representatives to join the sales team and drive revenue through account expansion and client development. You will manage client portfolios, uncover upsell opportunities, and conduct consultative conversations to align services with client goals.

This role emphasizes strong relationship-building, multi-account management, and precise CRM updates, while collaborating with onboarding and operations teams

Qualifications

• Experience in account management or customer growth is a plus but not required.
• Strong relationship-building and consultative selling skills.
• Comfortable managing multiple accounts and ongoing conversations.
• Goal-oriented, organized, and detail-focused.
• Strong verbal and written communication skills.

Responsibilities

• Manage a portfolio of active client accounts.
• Identify upsell, cross-sell, and expansion opportunities.
• Conduct consultative conversations to uncover evolving client needs.
• Present additional service solutions that align with client goals.
• Maintain accurate account notes, pipeline updates, and forecasts in CRM tools.
• Collaborate with onboarding and operations teams to support seamless service delivery.

Skills

Account management

Consultative selling

Relationship-building

Multi-account management

Verbal & written communication

Tools

CRM software

Job description

Virtualite Business Process Outsourcing Services is seeking motivated inside business growth representatives to join the sales team and drive revenue through account expansion and client development. You will manage client portfolios, uncover upsell opportunities, and conduct consultative conversations to align services with client goals.

This role emphasizes strong relationship-building, multi-account management, and precise CRM updates, while collaborating with onboarding and operations teams