Inside Counter Sales

Viking Inc; Maine; On-site; USD 48,000 - 58,000; Full time

Benefits offered by this job

Paid Time Off

Company Paid Health Insurance

Dental Insurance

Group Life and AD&D Insurance

Short Term Disability Insurance

401K plan with company match

Discretionary Bonuses

Health Savings Account

Employee Discounts

Job summary

Viking Inc in Maine is seeking a customer-focused professional to enhance relationships with customers, process orders, and provide friendly service. The role emphasizes accurate order handling and proactive communication in a fast-paced retail environment.

The position requires strong English communication, basic math, and proficiency with Microsoft Office. Full-time benefits accompany compensation in a dynamic team setting.

Qualifications

• Ability to read, write, and speak in English.
• Basic math and measurement skills.
• Proficient with Microsoft Office products.
• Building material knowledge preferred.
• Detail oriented.
• Self-motivated with strong work ethic.
• Ability to work independently and in a team.
• Clear verbal and written communication.

Responsibilities

• Follow up on quotes and outstanding orders.
• Develop, lead and expand existing accounts.
• Provide high level customer service to ensure satisfaction.
• Respond to customer questions promptly and courteously.
• Process orders in person or by phone.
• Coordinate delivery requests with dispatcher for efficiency.
• Discuss features and benefits of products and services.
• Determine customer needs and recommend products, up-selling where appropriate.
• Answer incoming calls and emails promptly.
• Accept payments and apply to customer accounts.
• Reorder products to keep shelves stocked.

Skills

English proficiency

Basic math skills

Microsoft Office

Building materials knowledge

Detail oriented

Self-motivated

Teamwork

Customer service

Tools

Microsoft Office

Job description

Salary Range: $48,000.00 To $58,000.00 Annually

IMMEDIATE SUPERVISOR: Store Manager

BASIC FUNCTION: responsible for representing the company in developing excellent customer relationships with all existing and potential customers through informative, efficient and friendly service.

RESPONSIBILITIES (other duties may be assigned as needed):

• Follow up on quotes, outstanding orders, etc
• Develop, lead and expand existing accounts
• Provide a high level of customer service to ensure clients complete satisfaction
• Develop relationships with customers responding to their questions efficiently and courteously
• Process orders in person or on phone
• Efficient communication with dispatcher coordinating delivery requests to ensure efficiency and customer satisfaction
• Discussing features and benefits of products and services
• Determining customers’ needs and recommending appropriate products and solutions, up-selling additional products and supplies for each job
• Answering incoming phone calls and emails to assist customers in a timely manner
• Accepting payment and applying it to the appropriate customer account
• Reordering products to keep the store and warehouse shelves well stocked

SKILLS, KNOWLEDGE &ABILITIES:

• Ability to read, write, and speak in English
• Able to complete basic math and measurement skills
• Proficient with Microsoft Office products
• Building material knowledge and or experience, preferred
• Detail oriented
• To be self-motivated and have a strong work ethic
• Ability to work independently and within a team setting
• Communication (verbal communication, persuasive impact, listening, written communication)

PHYSICAL DEMANDS

• Ability to lift, carry, and otherwise transport work-related materials that frequently weigh up to 25 lbs. and that may occasionally weigh in excess of 25 lbs
• Ability to stand and sit, climb or balance, and stoop, kneel, crouch, orcrawl.
• Manualdexterity.
• Ability to talk and hear.

Full Time Benefits:

• Paid Time Off
• Company Paid Health Insurance
• Dental Insurance
• Group Life and Accidental Death & Dismemberment Insurance
• Short Term Disability Insurance
• 401K plan with company match
• Discretionary Bonuses
• Health Savings Account
• Employee Discounts

Pay is based on Total Compensation

Salary Range: $48,000.00 To $58,000.00 Annually

IMMEDIATE SUPERVISOR: Store Manager

BASIC FUNCTION: responsible for representing the company in developing excellent customer relationships with all existing and potential customers through informative, efficient and friendly service.

RESPONSIBILITIES (other duties may be assigned as needed):

• Follow up on quotes, outstanding orders, etc
• Develop, lead and expand existing accounts
• Provide a high level of customer service to ensure clients complete satisfaction
• Develop relationships with customers responding to their questions efficiently and courteously
• Process orders in person or on phone
• Efficient communication with dispatcher coordinating delivery requests to ensure efficiency and customer satisfaction
• Discussing features and benefits of products and services
• Determining customers’ needs and recommending appropriate products and solutions, up-selling additional products and supplies for each job
• Answering incoming phone calls and emails to assist customers in a timely manner
• Accepting payment and applying it to the appropriate customer account
• Reordering products to keep the store and warehouse shelves well stocked

SKILLS, KNOWLEDGE &ABILITIES:

• Ability to read, write, and speak in English
• Able to complete basic math and measurement skills
• Proficient with Microsoft Office products
• Building material knowledge and or experience, preferred
• Detail oriented
• To be self-motivated and have a strong work ethic
• Ability to work independently and within a team setting
• Communication (verbal communication, persuasive impact, listening, written communication)

PHYSICAL DEMANDS

• Ability to lift, carry, and otherwise transport work-related materials that frequently weigh up to 25 lbs. and that may occasionally weigh in excess of 25 lbs
• Ability to stand and sit, climb or balance, and stoop, kneel, crouch, orcrawl.
• Manualdexterity.
• Ability to talk and hear.

Full Time Benefits:

• Paid Time Off
• Company Paid Health Insurance
• Dental Insurance
• Group Life and Accidental Death & Dismemberment Insurance
• Short Term Disability Insurance
• 401K plan with company match
• Discretionary Bonuses
• Health Savings Account
• Employee Discounts

Pay is based on Total Compensation

Monday - Friday 8:00AM -5:00PM
Rotational Saturdays 7:00AM-12:00 PM

**This is not a remote position**

45+ hrs/week