Automotive Inbound Sales Specialist (BDC)

Houston Hyundai; Texas; Hybrid; USD 24,000 - 71,000; Full time

Benefits offered by this job

401(k) with company match

PTO

Paid holidays

Job summary

North Freeway Hyundai/Genesis of Spring is hiring a BDC / Inside Sales Representative to handle inbound internet leads, phone calls, and chat inquiries — turning inquiries into confirmed, shown appointments.

This on-site role offers a base pay with per-appointment bonuses and additional vehicle-sold bonuses; no automotive experience required if you have phone or customer service background.

Qualifications

• Requires high school diploma or equivalent and ability to pass a background check.
• Call center, telemarketing, or customer service background preferred; automotive experience a plus.

Responsibilities

• Respond quickly to internet leads, calls, texts, and chats.
• Book and confirm appointments; log everything in the CRM.
• Follow up ahead of visits to minimize no-shows.
• Hand off arrived customers to the sales team.
• Work toward daily activity goals that drive bonus pay.

Skills

Phone comms

CRM skills

Organization

Call center background

Education

High school diploma

Tools

CRM software

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Full Time Employees Humble Hyundai, Humble, TX, US

30+ days ago Requisition ID: 1326

Salary Range: $24,000.00 To $70,800.00 Annually

Full-Time | Reports to: BDC Manager

Job Summary

North Freeway Hyundai/Genesis of Spring is hiring a BDC / Inside Sales Representative to handle inbound internet leads, phone calls, and chat inquiries — no cold-calling strangers, these are people who already reached out to us. You'll be the first voice or message a customer gets, and your job is to turn that inquiry into a confirmed, shown appointment.

Pay & Earning Potential

• Guaranteed base: $2,000/month ($1,000 paid twice monthly), plus:
• $15 per qualified shown appointment, with monthly tier bonuses up to $600
• $40–$55 bonus per vehicle sold from your appointments
• Typical reps earn $38,000–$53,000/year; top performers earn $70,000+
• Paid, structured training — no automotive experience required if you've worked phones, call center, or customer service before

What You'll Do

• Respond quickly to internet leads, calls, texts, and chats
• Book and confirm appointments, log everything in the CRM
• Follow up ahead of visits to minimize no-shows
• Hand off arrived customers cleanly to the sales team
• Work toward daily activity goals (calls and booked appointments) that directly drive your bonus pay

What We're Looking For

• Call center, telemarketing, or customer service background preferred — automotive experience is a plus, not a requirement
• Strong phone, text, and email communicator
• Comfortable with CRM/data entry tools
• Reliable, organized, able to work a schedule that includes some evenings and one weekend day (replace with your actual rotation — specifics here reduce drop-off vs. "as needed")
• High school diploma or equivalent; able to pass a background check
• 401(k) with company match
• PTO and paid holidays
• Career path into Sales, F&I, or management within the Potamkin dealer group

This position is based on-site at North Freeway Hyundai/Genesis of Spring and involves extended time on the phone and computer in a fast-paced, team-oriented dealership environment.

North Freeway Hyundai/Genesis of Spring is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.