Inside Account Specialist: Build Relationships & Growth

Alloy Fasteners, Inc; Nichols (MO); On-site; USD 42,000 - 60,000; Full time

Benefits offered by this job

Great benefits and training

Full benefits package: health, dental,

Paid holidays, vacation, sick days, {

Job summary

Alloy Fasteners, Inc is seeking an Inside Account Representative to maintain and develop relationships with customers in the Springfield, MO area. The role requires handling daily account activities, communicating with management, and supporting the sales team to ensure high customer satisfaction.

Applicants should have experience in account management or customer service, strong communication, and attention to detail.

Qualifications

• Experience in account management, inside sales, or customer service.
• Strong written and verbal communication skills.
• Detail-oriented with data entry and organizational abilities.

Responsibilities

• Build sustainable relationships and trust with customer accounts through open communication.
• Maintain regular communication with assigned accounts and understand needs.
• Source new sales opportunities and collaborate with outside sales reps on upsell opportunities.
• Enter orders and manage inventory; coordinate with production and logistics for timely delivery.
• Provide general office administration support and maintain accurate records.

Skills

Account management

Communication

Attention to detail

Problem solving

Team player

Education

High school diploma or equivalent

Tools

CRM software

ERP systems

Job description

Alloy Fasteners, Inc is seeking an Inside Account Representative to maintain and develop relationships with customers in the Springfield, MO area. The role requires handling daily account activities, communicating with management, and supporting the sales team to ensure high customer satisfaction.

Applicants should have experience in account management or customer service, strong communication, and attention to detail.