Inside Account Representative

Jobtailor; Arizona; On-site; USD 70,000 - 100,000; Full time

Job summary

TD SYNNEX is seeking an Inside Account Executive to manage a defined customer base in the United States, driving growth and profitability. You will act as the primary contact for system integrators, OEMs, contract manufacturers, and software companies, while coordinating with field sales on proposals and RFPs.

The role emphasizes relationship-building, strategic planning, and cross-functional collaboration to expand solution adoption and ensure timely order processing.

Qualifications

• Bachelor’s degree with 1–3 years of sales experience.
• Early-career welcome; eager to learn in a sales role.
• Comfortable speaking with customers by phone and email.
• Strong communication and ability to tailor messages.
• Independent worker who asks questions when needed.
• Critical thinking, problem-solving, and decision-making.

Responsibilities

• Manage customer and territory P&L to drive growth and profitability.
• Generate new business through inbound and outbound calls with a focus on relationship-based selling.
• Serve as the primary contact for assigned customers, including system integrators, OEMs, contract manufacturers, and software companies.
• Share information about TD SYNNEX services, portfolio offerings, and hardware and software solutions.
• Coordinate with field sales on RFP responses, customer proposals, and QBR presentations.
• Develop account documentation and procedures and delegate repetitive tasks to internal support teams.

Skills

P&L Management

Relationship-Based Selling

Account Management

Project Management

Communication

Education

Bachelor’s degree

Tools

CRM Software

Microsoft Office

Sales Tools

Job description

• Manage customer and territory P&L to drive growth and profitability across an assigned book of business
• Generate new business through inbound and outbound calls with a focus on relationship-based selling
• Serve as the primary contact for assigned customers, including system integrators, OEMs, contract manufacturers, and software companies
• Share information about TD SYNNEX services, portfolio offerings, and hardware and software solutions
• Research business growth opportunities and execute territory growth plans
• Build and maintain detailed account profiles and identify opportunities to attach additional solutions
• Coordinate with field sales on RFP responses, customer proposals, and QBR presentations
• Partner with vendor management teams to introduce, position, and execute shared business goals
• Develop relationships with customer stakeholders across purchasing, sales, and operations
• Coordinate customer engagement with Finance and Purchasing teams
• Identify account challenges or risks and provide visibility to the Inside Account Executive or Senior Inside Account Executive
• Collaborate with sales support teams to ensure quotes and orders are processed accurately and on time
• Develop account documentation and procedures and delegate repetitive tasks to internal support teams
• Apply basic project management skills to track and complete customer requests
• Attend TD SYNNEX and relevant industry events as needed

Requirements

• Bachelor’s degree and 1–3 years of relevant experience, or an equivalent combination of education and experience
• Open to early-career talent with demonstrated eagerness to learn and grow in a sales environment
• Comfortable speaking with customers regularly and building relationships over the phone and email
• Strong communication skills and ability to tailor messaging to different audiences
• Ability to execute instructions independently and seek clarification when needed
• Critical thinking, problem-solving, and decision-making skills
• Strong data entry and organizational skills with attention to detail
• Ability to negotiate effectively and sell ideas persuasively
• Strong time-management skills and ability to drive tasks to completion
• Ability to work in a fast-paced environment with shifting priorities
• Ability to work constructively under pressure and manage deadlines
• Ethical judgment and commitment to maintaining confidentiality
• Ability to collaborate effectively and build strong working relationships across teams
• Sensitivity to customer and internal stakeholder needs and concerns
• Intermediate proficiency in relevant computer systems and applications
• Effective communication in English
• Travel up to 10%, primarily local, with occasional industry or TD SYNNEX events
• West Coast working hours required

Core Competencies

Demonstrates strong relationship-building and communication skills to effectively manage customer accounts and drive business growth. Proficient in executing territory growth plans and collaborating with cross-functional teams to achieve shared business goals.

Highest-signal resume keywords

• P&L Management
• Relationship-Based Selling
• Account Management
• Project Management
• Effective Communication

Hard Skills

• Data Entry
• Organizational Skills
• Negotiation
• Problem-Solving
• Critical Thinking
• Time Management
• Customer Engagement
• Account Documentation
• Sales Proposals
• RFP Responses

Soft Skills

• Strong Communication
• Collaboration
• Adaptability
• Ethical Judgment
• Sensitivity to Stakeholder Needs

Industry Keywords

• Customer Stakeholders
• System Integrators
• OEMs
• Contract Manufacturers
• TD SYNNEX Services
• Territory Growth Plans
• Industry Events
• Fast-Paced Environment
• Local Travel
• West Coast Working Hours

Tools & Technologies

• Computer Systems
• Sales Support Tools
• CRM Software
• Microsoft Office Suite
• Email Communication