Business Development Representative

Synnex; Honolulu (HI); Hybrid; USD 51,000 - 70,000; Full time

Benefits offered by this job

Elective Benefits

Career Development

Life Empowerment Program

Diversity, Equity & Inclusion

Job summary

TD SYNNEX in the United States is seeking a Business Development Representative to manage vendor relationships and drive initiatives. You will become a subject‑matter expert on products and programs for the sales organization.

The role emphasizes customer service, relationship building, and pipeline management, with hybrid/remote options across US offices. The ideal candidate has up to 1 year of experience and strong communication, presentation, and collaboration skills.

Qualifications

• 0 to 1 year of relevant work experience preferred.
• Associate degree in business, marketing, computer science or related field or equivalent.
• HS Diploma required.
• Excellent communication and customer service skills.
• Ability to work remotely or on-site with hybrid options.
• Willingness to travel as needed.
• Strong organizational and multitasking abilities.

Responsibilities

• Maintain and build relationships with customers and ensure satisfaction.
• Serve as primary contact for inquiries.
• Drive vendor initiatives and support partner enablement.
• Collaborate with vendors on strategic initiatives.
• Track and manage the vendor pipeline through sales cycle.
• Provide timely reporting and cross-team coordination.
• Develop in-depth knowledge of products and programs.

Skills

CRM skills

Negotiation

Communication

Presentation skills

Team collaboration

Education

Associate degree in business/marketing or related field

HS diploma

Tools

MS Office

CRM software

Job description

Business Development Representative

About the Role

The Business Development Representative is responsible for maintaining customer relationships, driving vendor initiatives, supporting partner enablement activities, and managing vendor pipelines. They work to become a subject‑matter expert on products and programs for the sales organization. They routinely develop and maintain strong customer relationships while identifying and closing new business. This role may be level I or II depending on business and team needs.

What You’ll Do

• Maintain and build relationships with customers, ensuring their satisfaction and addressing any concerns or issues.
• Provide excellent customer service and support, serving as a primary point of contact for customer inquiries.
• Drive vendor initiatives and support partner enablement activities.
• Collaborate with vendors to develop and execute strategic initiatives that drive business growth.
• Support partner enablement activities and work closely with internal teams to achieve vendor-specific KPIs and targets.
• Develop in‑depth knowledge of vendor products, programs, and industry trends.
• Track and manage the vendor pipeline, including identifying and qualifying leads, and moving opportunities through the sales cycle.
• Coordinate with internal teams to ensure timely follow‑up and accurate reporting on vendor‑related activities.
• Build customer relationships to effectively market a broad range of TD SYNNEX's product portfolio.
• Actively participate in the sales team customer account planning and review process.

What We’re Looking For

• 0 to 1 year of relevant work experience preferred.
• Associate degree in business, marketing, computer science or related field or an equivalent combination of formal education, training and directly related progressive job experience preferred.
• High School Graduate with HS Diploma field of study required.
• Customer relationship management skills; negotiation skills; good judgement; office skills.
• Ability to collaborate with others, demonstrating advanced listening skills and high accountability.
• Basic knowledge of sales processes, procedures, and terminology.
• Willingness to travel as needed.
• Ability to follow instructions and seek clarification when necessary.
• Proficiency with standard office equipment.
• Basic data entry and mathematical skills.
• Attention to detail and accuracy.
• Clear communication skills in English and local/regional languages.
• Competence in creating and delivering presentations.
• Effective collaboration with diverse individuals.
• Strong organizational and time management abilities.
• Adaptability to changing circumstances.
• Capacity to work well under pressure and manage high workloads.
• Upholding social, ethical, and organizational standards.
• Maintenance of confidentiality.
• Proficiency in multitasking and building relationships.
• Sensitivity to others’ needs and feelings.
• Comfort with extended phone use and immobility.
• Ability to learn and adapt to new systems and technology.
• Basic computer system and application skills.
• Availability for occasional non‑standard work hours or overtime.
• Comfortable working remotely or on‑site in a professional office environment.
• Open to any of our US offices, with potential for hybrid, in‑office, or remote work based on business needs.

Salary Range

Actual annual compensation offered will be based on several variables including geographic location, work experience, education and skills/achievements, and will be mutually agreed upon at the time of offer. Qualified candidates can expect a salary beginning at $51,000 or more depending on experience.

Estimated Deadline to Apply

5/27/24. This date is an estimation; please still apply if it has passed.

Benefits

• Elective Benefits: Our programs are tailored to your country to best accommodate your lifestyle.
• Grow Your Career: Accelerate your path to success with formal programs on leadership and professional development, and many more on‑demand courses.
• Elevate Your Personal Well‑Being: Boost your financial, physical, and mental well‑being through seminars, events, and our global Life Empowerment Assistance Program.
• Diversity, Equity & Inclusion: It’s not just a phrase to us; valuing every voice is how we succeed. Join us in celebrating our global diversity through inclusive education, meaningful peer‑to‑peer conversations, and equitable growth and development opportunities.
• Make the Most of our Global Organization: Network with other new co‑workers within your first 30 days through our onboarding program.
• Connect with Your Community: Participate in internal, peer‑led inclusive communities and activities, including business resource groups, local volunteering events, and more environmental and social initiatives.

Equal Opportunity Employer

At TD SYNNEX, we are an equal‑opportunity employer and committed to building a team that represents and empowers a variety of backgrounds, perspectives, and skills. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, gender, gender identity or expression, sexual orientation, protected veteran status, disability, genetics, age, or any other characteristic protected by law.