Inside Account Manager – Industrial Solutions

AWC Career; Deer Park (TX); On-site; USD 60,000 - 78,000; Full time

Benefits offered by this job

ESOP

Competitive Pay

Medical, Dental and Vision Insurance

Employer Paid Life Insurance

Paid Time Off and Holiday Pay

Job summary

AWC Career seeks driven individuals for an Inside Account Manager role in Deer Park, Texas. You will own the post-purchase lifecycle from order entry to delivery, invoicing, and collections, serving as the primary customer contact and coordinating with multiple internal and external stakeholders.

This office-based position demands attention to detail, commercial awareness, and collaboration across teams to ensure on-time, accurate execution.

Qualifications

• Technical degree or Industrial Distribution degree or 2+ years of experience as an account manager in an industrial setting.
• Prefer 2 years of experience in account management, sales, or business development within the industrial controls and automation industry.
• Excellent communication and interpersonal skills, with the ability to build trust.
• Results-oriented mindset with a focus on customer satisfactions and relationship-building.
• Proficiency in CRM software and Microsoft Office Suite.
• Must be a team player with the ability to work with cross-functional teams to achieve common goals.
• Willingness to be on call for after-hours & weekend support periodically.

Responsibilities

• Deliver a seamless customer experience by owning orders from purchase through delivery.
• Ensure every order is entered with speed and precision, setting the foundation for successful execution.
• Act as a trusted partner to customers, confirming details and aligning expectations upfront.
• Serve as the go-to contact for customers, providing clear, timely updates throughout the order lifecycle.
• Stay ahead of customer needs by proactively tracking orders and communicating status and changes.
• Collaborate across AWC internal teams and with suppliers to keep commitments on track and customers informed.
• Quickly resolve issues and remove obstacles to keep orders moving forward without disruption.
• Maintain clean, reliable data and documentation to support consistent and professional customer experience.

Skills

Account management

Industrial sales

Communication

CRM proficiency

Team collaboration

Education

High School diploma

Bachelor's degree

Tools

CRM software

Microsoft Office

Job description

AWC Career seeks driven individuals for an Inside Account Manager role in Deer Park, Texas. You will own the post-purchase lifecycle from order entry to delivery, invoicing, and collections, serving as the primary customer contact and coordinating with multiple internal and external stakeholders.

This office-based position demands attention to detail, commercial awareness, and collaboration across teams to ensure on-time, accurate execution.