Inside Account Manager

O'Neal Industries, Inc.; Forest Park (GA); On-site; USD 55,000 - 85,000; Full time

Job summary

TW Metals, LLC is seeking a Sales/Account Manager to handle assigned accounts with a focus on top‑tier customer service, quotations, and order processing. The role requires building strong supplier and customer relationships to stay competitive.

You will collaborate with the Territory Manager to grow new business and hit budgets. The ideal candidate will have a degree preference, strong Excel/Word skills, and a willingness to learn Metalware.

Qualifications

• Undergraduate degree preferred.
• No metal industry or sales experience required; training provided.
• Strong verbal and written communication skills.
• Experience with Microsoft Office, especially Excel and Word.
• Willingness to learn proprietary program Metalware.
• Time management skills are essential.
• Basic math skills are essential.

Responsibilities

• Engages in a high level of customer service through quotation responses, handling discrepancies, and processing orders to ensure satisfaction.
• Develops and sustains supplier and customer relationships to maintain a competitive market position.
• Collaborates with Territory Manager to identify prospects and grow new accounts to meet budgets.
• Plans and organizes workload to maximize productivity.
• Reviews market analyses to determine customer needs, volume potential, pricing, and discounts.
• Works with Territory Manager to support sales campaigns and achieve goals.

Skills

Communication

Time management

Math basics

Education

Undergraduate degree preferred

Tools

Microsoft Excel

Microsoft Word

Metalware

Job description

Description

Company Summary:

TW Metals, LLC is a leading global distributor of Specialty Metals to companies such as Boeing, Space-X, GE, McMaster-Carr, and Eaton. TW Metals stocks and processes Tube, Pipe (https://www.twmetals.com/pipe.html) , Bar, Extrusions, Sheet and Plate (https://www.twmetals.com/plate.html) in stainless, aluminum, nickel, titanium (https://www.twmetals.com/titanium-tubing.html) , carbon and carbon alloy. As a global organization, we have over 30 stocking locations in North America, Europe, Mexico, and Asia. TW Metals stands for integrity, respect for the individual, commitment, customer satisfaction and continuous improvement. This family-owned company embraces opportunity and growth for our employees.

https://www.twmetals.com/

Responsibilities:

Manages sales activities of assigned accounts by performing the following duties:

• Engages in a high level of customer service thru delivering quotation responses, handling customer discrepancies, receiving and maintaining customer orders while ensuring complete customer satisfaction.

• Develops and sustains effective supplier and customer relationships to assure a competitive position in the marketplace

• Works closely with the Territory Manager to maintain lists of prospects and potentially new accounts to grow new business and achieve established budget targets

• Maximizes productivity by effectively planning, organizing and managing workload

• Reviews market analyses to determine customer needs, volume potential, price schedules, and discount rates

• Communicates with Territory Manager to assist in developing sales campaign to accommodate goals of assigned customers

Qualifications:

• Undergraduate degree in any specialty is preferred

• No metal industry or sales experience necessary, we are happy to provide full training

• Possess effective communication skills which include verbal and written

• Must have experience with Microsoft Office, particularly Excel and Word

• Willingness to learn proprietary program known as Metalware

• Displays effective use of time management skills

• Knowledge of basic math skills is essential

• We treat our employees rightWe offer a full comprehensive benefits program which includes medical, dental, vision, company paid life insurance, short and long-term disability, paid vacation, PTO, 401(k), tuition reimbursement among other competitive benefits. TW Metals, LLC. is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will be considered for employment regardless of race, religion, gender, gender identity, sexual orientation, national origin, disability, age, or veteran status. TW Metals is also committed to complying with all fair employment practices regarding citizenship and immigration status. The right opportunity is waiting for you here at TW Metals, LLC.

Qualifications

Education

Preferred

• High School or better

Experience

Preferred

• Must have experience with Microsoft Office, particularly Excel and Word Willingness to learn proprietary program known as Metalware Displays effective use of time management skills Knowledge of basic math skills is essential

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights (https://www.eeoc.gov/poster) notice from the Department of Labor.