Inside Account Manager

TW Metals, LLC; Carol Stream (IL); On-site; USD 65,000 - 85,000; Full time

Benefits offered by this job

Medical

Dental

Vision

Company paid life insurance

Short and long-term disability

Paid vacation

PTO

401(k)

Tuition reimbursement

Job summary

TW Metals, LLC is a leading global distributor of Specialty Metals serving major aerospace and industrial clients. The role involves managing sales activities for assigned accounts, delivering quotes, handling discrepancies, and maintaining orders while ensuring customer satisfaction.

We emphasize relationship-building, collaboration with Territory Managers, and continuous improvement. Training is provided; candidates should have strong communication, basic math, and Office skills.

Qualifications

• Undergraduate degree preferred.
• No metal industry or sales experience required; full training provided.
• Strong verbal and written communication skills.
• Proficient with Microsoft Office, especially Excel and Word.
• Willingness to learn Metalware, a proprietary program.
• Good time management and basic math skills.

Responsibilities

• Manages sales activities for assigned accounts with high customer service standards.
• Develops and sustains supplier and customer relationships to maintain competitive market position.
• Works with Territory Manager to identify prospects and grow new business to meet budget targets.
• Plans and organizes workload to maximize productivity.
• Reviews market analyses to understand customer needs, volume potential, pricing and discounts.
• Supports sales campaigns and coordinates with Territory Manager to meet goals.

Skills

Customer service

Communication

Time management

Math basics

Education

Bachelor's degree preferred

Tools

Microsoft Excel

Microsoft Word

Metalware (proprietary program)

Job description

Company Summary: TW Metals, LLC is a leading global distributor of Specialty Metals to companies such as Boeing, Space-X, GE, McMaster-Carr, and Eaton. TW Metals stocks and processes Tube, Pipe , Bar, Extrusions, Sheet and Plate in stainless, aluminum, nickel, titanium , carbon and carbon alloy. As a global organization, we have over 30 stocking locations in North America, Europe, Mexico, and Asia. TW Metals stands for integrity, respect for the individual, commitment, customer satisfaction and continuous improvement. This family-owned company embraces opportunity and growth for our employees.

https://www.twmetals.com/

Responsibilities

Manages sales activities of assigned accounts by performing the following duties:

• Engages in a high level of customer service thru delivering quotation responses, handling customer discrepancies, receiving and maintaining customer orders while ensuring complete customer satisfaction.
• Develops and sustains effective supplier and customer relationships to assure a competitive position in the marketplace
• Works closely with the Territory Manager to maintain lists of prospects and potentially new accounts to grow new business and achieve established budget targets
• Maximizes productivity by effectively planning, organizing and managing workload
• Reviews market analyses to determine customer needs, volume potential, price schedules, and discount rates
• Communicates with Territory Manager to assist in developing sales campaign to accommodate goals of assigned customers

Qualifications

• Undergraduate degree in any specialty is preferred
• No metal industry or sales experience necessary, we are happy to provide full training
• Possess effective communication skills which include verbal and written
• Must have experience with Microsoft Office, particularly Excel and Word
• Willingness to learn proprietary program known as Metalware
• Displays effective use of time management skills
• Knowledge of basic math skills is essential

We treat our employees right

• medical
• dental
• vision
• company paid life insurance
• short and long-term disability
• paid vacation
• PTO
• 401(k)
• tuition reimbursement
• among other competitive benefits

TW Metals, LLC. is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will be considered for employment regardless of race, religion, gender, gender identity, sexual orientation, national origin, disability, age, or veteran status. TW Metals is also committed to complying with all fair employment practices regarding citizenship and immigration status.

The right opportunity is waiting for you here at TW Metals, LLC.

Education

High School or better.

Preferred

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.