Inside Account Manager

TW Metals, LLC.; Carol Stream, Northern (IL, KY); Hybrid; USD 60,000 - 85,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life insurance

Short/Long-term disability

Paid vacation

PTO

401(k)

Tuition reimbursement

Job summary

TW Metals, LLC. is seeking an experienced sales professional to manage assigned accounts in Illinois. You will respond to quotations, handle discrepancies, and process orders while maintaining strong customer satisfaction.

The role emphasizes building supplier and customer relationships and planning workloads for maximum productivity. Ideal candidates bring 3–5 years in metal industry sales, solid communication skills, and proficiency with Microsoft Office.

Qualifications

• Undergraduate degree in marketing, business administration, or a finance-related field is preferred
• 3-5 years of related metal industry sales experience preferred
• Possess effective communication skills which include verbal and written
• Must have experience with Microsoft Office, particularly Excel and Word
• Willingness to learn proprietary program known as Metalware
• Displays effective use of time management skills
• Knowledge of basic math skills is essential

Responsibilities

• Engages in a high level of customer service thru delivering quotation responses, handling customer discrepancies, receiving and maintaining customer orders while ensuring complete customer satisfaction.
• Develops and sustains effective supplier and customer relationships to assure a competitive position in the marketplace
• Maximizes productivity by effectively planning, organizing and managing workload
• Reviews market analyses to determine customer needs, volume potential, price schedules, and discount rates

Skills

Customer service

Communication skills

Time management

Microsoft Office

Excel

Word

Willingness to learn Metalware

Math skills

Education

Bachelor's degree in Marketing/Business/Finance

High School diploma or better

Tools

Metalware

Microsoft Excel

Microsoft Word

Job description

Manages sales activities of assigned accounts by performing the following duties:

• Engages in a high level of customer service thru delivering quotation responses, handling customer discrepancies, receiving and maintaining customer orders while ensuring complete customer satisfaction.
• Develops and sustains effective supplier and customer relationships to assure a competitive position in the marketplace
• Maximizes productivity by effectively planning, organizing and managing workload
• Reviews market analyses to determine customer needs, volume potential, price schedules, and discount rates

Qualifications

• Undergraduate degree in marketing, business administration, or a finance -related field is preferred
• 3-5 years of related metal industry sales experience preferred
• Possess effective communication skills which include verbal and written
• Must have experience with Microsoft Office, particularly Excel and Word
• Willingness to learn proprietary program known as Metalware
• Displays effective use of time management skills
• Knowledge of basic math skills is essential

We offer a full comprehensive benefits program which includes: medical, dental, vision, company paid life
insurance, short and long-term disability, paid vacation, PTO, 401(k), tuition reimbursement among other
competitive benefits.

TW Metals, LLC. is committed to creating a diverse environment and is proud to be an equal opportunity employer.
All qualified applicants will be considered for employment regardless of race, religion, gender, gender identity,
sexual orientation, national origin, disability, age, or veteran status. TW Metals is also committed to complying with
all fair employment practices regarding citizenship and immigration status.

Education

High School or better.

Experience

Preferred

Must have experience with Microsoft Office, particularly Excel and WordWillingness to learn proprietary program known as MetalwareDisplays effective use of time management skillsKnowledge of basic math skills is essential

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.