Inside Account Manager

TW Metals, Inc.; Carol Stream, Northern (IL, KY); Hybrid; USD 55,000 - 75,000; Full time

Benefits offered by this job

Medical insurance

Dental coverage

Vision coverage

Life insurance

Job summary

TW Metals, LLC is seeking an Account Manager to manage sales activities for assigned accounts from our Carol Stream, IL location. You will respond to quotations, process orders, and maintain strong customer relationships to ensure satisfaction.

The role emphasizes collaboration with the Territory Manager, planning workloads, and analyzing market data to optimize pricing and discounts. Training is provided and basic math proficiency is required.

Qualifications

• High school diploma or better preferred.
• Full training provided for industry tools and processes.
• Effective verbal and written communication skills.
• Proficiency with Microsoft Office (Excel & Word).
• Basic math skills required.

Responsibilities

• Respond to quotations and orders with a high level of customer service.
• Develop and sustain supplier and customer relationships to remain competitive.
• Collaborate with Territory Manager to grow new accounts and hit budgets.
• Plan, organize and manage workload to maximize productivity.
• Review market data to identify customer needs, volume potential, pricing and discounts.
• Assist in developing sales campaigns to meet goals of assigned customers.

Skills

Customer service

Verbal communication

Written communication

Time management

Math basics

Education

High school diploma

Tools

Microsoft Excel

Microsoft Word

Metalware

Job description

Company Summary: TW Metals, LLC is a leading global distributor of Specialty Metals to companies such as Boeing, Space-X, GE, McMaster-Carr, and Eaton. TW Metals stocks and processes Tube, Pipe , Bar, Extrusions, Sheet and Plate in stainless, aluminum, nickel, titanium , carbon and carbon alloy. As a global organization, we have over 30 stocking locations in North America, Europe, Mexico, and Asia. TW Metals stands for integrity, respect for the individual, commitment, customer satisfaction and continuous improvement. This family-owned company embraces opportunity and growth for our employees.

https://www.twmetals.com/

Responsibilities

Manages sales activities of assigned accounts by performing the following duties:

• Engages in a high level of customer service thru delivering quotation responses, handling customer discrepancies, receiving and maintaining customer orders while ensuring complete customer satisfaction.
• Develops and sustains effective supplier and customer relationships to assure a competitive position in the marketplace
• Works closely with the Territory Manager to maintain lists of prospects and potentially new accounts to grow new business and achieve established budget targets
• Maximizes productivity by effectively planning, organizing and managing workload
• Reviews market analyses to determine customer needs, volume potential, price schedules, and discount rates
• Communicates with Territory Manager to assist in developing sales campaign to accommodate goals of assigned customers

Qualifications

• Undergraduate degree in any specialty is preferred
• No metal industry or sales experience necessary, we are happy to provide full training
• Possess effective communication skills which include verbal and written
• Must have experience with Microsoft Office, particularly Excel and Word
• Willingness to learn proprietary program known as Metalware
• Displays effective use of time management skills
• Knowledge of basic math skills is essential

We treat our employees right

• medical
• dental
• vision
• company paid life insurance
• short and long-term disability
• paid vacation
• PTO
• 401(k)
• tuition reimbursement
• among other competitive benefits

TW Metals, LLC. is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will be considered for employment regardless of race, religion, gender, gender identity, sexual orientation, national origin, disability, age, or veteran status. TW Metals is also committed to complying with all fair employment practices regarding citizenship and immigration status.

The right opportunity is waiting for you here at TW Metals, LLC.

Education

High School or better.

Preferred

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.