Inpatient Phlebotomy Lead - Ops & Quality

RCM Health Care Services; Boston (MA); On-site; USD 85,000 - 120,000; Full time

Job summary

RCM Healthcare Services is seeking an experienced Phlebotomy Manager (Inpatient) to lead inpatient phlebotomy operations within a major academic healthcare system in the Boston area. The role emphasizes staff oversight, regulatory compliance, and quality improvement to ensure patient safety and high standards of care.

The position offers full-time, onsite work in Boston, with responsibility for workforce development, performance management, and collaboration with laboratory, nursing, and medical

Qualifications

• Strong knowledge of laboratory regulatory and accreditation standards, including CAP and The Joint Commission requirements
• Proven leadership, organizational, problem-solving, and team development skills
• Experience managing laboratory operations, quality improvement initiatives, and compliance programs
• Excellent communication and collaboration skills with the ability to partner effectively across multidisciplinary teams

Responsibilities

• Lead and manage inpatient phlebotomy operations and laboratory staff while promoting a culture of quality, safety, and service excellence
• Ensure compliance with CAP, The Joint Commission (TJC), CLIA, OSHA, and other applicable regulatory and accreditation requirements
• Manage staffing, scheduling, productivity, overtime, departmental budgets, and on-call operational support
• Monitor quality metrics, incident reporting, accreditation readiness, and corrective action plans to improve performance and patient outcomes
• Oversee recruitment, onboarding, competency assessments, performance management, and professional development of department staff

Skills

Regulatory knowledge

Leadership

Quality improvement

Communication

Staff management

Education

Bachelor's in Medical Technology

Tools

ASCP

NCA

AMT

AAB

Job description

RCM Healthcare Services is seeking an experienced Phlebotomy Manager (Inpatient) to lead inpatient phlebotomy operations within a major academic healthcare system in the Boston area. The role emphasizes staff oversight, regulatory compliance, and quality improvement to ensure patient safety and high standards of care.

The position offers full-time, onsite work in Boston, with responsibility for workforce development, performance management, and collaboration with laboratory, nursing, and medical